Reviews (7,084)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
Refine
-
By rating
James C. was helpful in answering my questions through the chat. I am new to Yotpo and he liked helpful articles for me to learn more. I wish Yotpo had experts available via phone to assist in in-person tutorials.
Has helped our store build its reputation, and increase our ranking in Google. Great app. Thanks Yotpo!!
Fantastic customer service super quick to respond! Thank you Ruzsel J for your help!
Today Yotpo support (Warly) helped me to place the Review Caroussel on our website. You need to adjust the theme code which is for me too technical. Walry helped me quickly and to my sattisfaction.
Jenny from support fixed the issue I accidentally created within a day! She found the problem from behind the scenes and corrected it very quickly!
Hi there! Thank you so much for writing a review and giving us feedback. Glad to hear our support team was able to help!
This app is awesome. I'm using the free version. I needed help with the layout, asked the customer service and they got right back to me and fixed two issues I had right away, they are awesome! Happy I choose this app over others.
I needed help from the support team to edit the CSS code of my website and Ed did a great job! Thank you again.
Just downloaded but a great experience so far. I was faced with an installation issue and the live chat feature responded and fixed the issue promptly.
Hands down one of the best review apps out there that every shopify store should trial at the least. Apart from the product being so comprehensive, their customer support is also second to none, responses received within 24 hours and on point. Only drawback I'd say is their subscriptions are quite pricey especially when you move up the tiers.
Kenn T is amazing and very quick and responding to solve our issue. He even went beyond and checked our other settings and stayed until everything was fixed!