Reviews (7,174)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

October 19, 2021

good experience.. i contact customer service. and inmediatly receive support. and fix the problem.... i recommended....

MELOTRAJERONDEUSA
Colombia
About 2 years using the app
November 29, 2019

Awesome app that is easily customisable even if your store in located in a non English speaking country. Customer support is very responsive and helpful. Thank you!

Surpiqure
France
About 2 years using the app
May 2, 2023

The customer service is always fast and professional. Ronel was very helpful. Wish their products integrated better.

HYPEACH
United States
About 2 years using the app
February 3, 2021

We recently needed help with recovering lost information on one of our product lines and they did it in super-fast time, so grateful!

Caldo
United States
About 2 years using the app
September 13, 2022

Overall best reviews app there is that should be part of your Shopify tech stack. Great experience and customer service, quick responses and always jumps in to help. Just had a great support experience with Rhenant. Thanks!

SHAZ & KIKS
United States
About 2 years using the app
April 27, 2022

I love the chat feature helps resolve my issues fast and ronel was so great went above and beyond. Made sure all my issues were solved

12inch Baguette
Nigeria
About 2 years using the app
March 18, 2021

Just installed the app changed from my GoDaddy site to my Shopify site I asked support and within min, they accessed my Shopify site changed them and the review app was installed great service super fast, The main reason I changed to Yotpo was the google snippets so that google my business could read and use my reviews, Yotpo is on a list of trusted sites for reviews by Google

Factory Direct Shop Australia
Australia
About 2 years using the app
August 11, 2022

The is app is great, it integrates very well with SMSbump, although I think the admin interface would can be better. The live support chat they use on the admin panel is very weak, for example if you open a new tab, the chat will be disconnected. With that being said, the tool and the support team are very helpful (Rein and Howell), they are very responsive and patients, and would connect to your store and fix any issue you will have. I recommend installing the app.

Baros Leathers (Israel)
Israel
About 2 years using the app
January 27, 2021

It's awesome! It's a must-have app! Even the free version is very much helpful to start. I don't know what reason my past orders review emails didn't work, but the support was incredible and fixed the issue, fastly. In just 24 hours since the emails were sent, I received my first review from a real customer!

ARQLOJA
Brazil
About 2 years using the app
October 8, 2023

RUZSEL J provided excellent service—clear instructions and great patience.

Davines Malaysia
Malaysia
About 2 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!