Reviews (7,158)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Jenny from support fixed the issue I accidentally created within a day! She found the problem from behind the scenes and corrected it very quickly!
Hi there! Thank you so much for writing a review and giving us feedback. Glad to hear our support team was able to help!
This app is awesome. I'm using the free version. I needed help with the layout, asked the customer service and they got right back to me and fixed two issues I had right away, they are awesome! Happy I choose this app over others.
I needed help from the support team to edit the CSS code of my website and Ed did a great job! Thank you again.
Just downloaded but a great experience so far. I was faced with an installation issue and the live chat feature responded and fixed the issue promptly.
Hands down one of the best review apps out there that every shopify store should trial at the least. Apart from the product being so comprehensive, their customer support is also second to none, responses received within 24 hours and on point. Only drawback I'd say is their subscriptions are quite pricey especially when you move up the tiers.
Kenn T is amazing and very quick and responding to solve our issue. He even went beyond and checked our other settings and stayed until everything was fixed!
Great App to collect reviews from your customers!!! Bunch of options for optimization and tracking your conversions. Customize your emails and ask for reviews from your customers manually or in auto mode. Add widgets and carousels with reviews to your website. Awesome customer service - Thanks Yotpo James for your help!!! Definitely recommend!
I just had a super awesome chat with Ronel R for support on getting a customer to update their review because he was happy with our customer service. Ronel was friendly and fast, what more could you ask for?
Now, speaking of excellent user experiences, gotta mention, "John G" from customer service. We've had our fair share of chat conversations with the customer service team, but John G. stands out with his patience and dedication. His ability to not just hear, but really listen to our issues made all the difference. We had the task of importing 100+ reviews. He patiently guided us through the entire process, ensuring everything went smoothly. And bonus points for taking the extra step of directing us to utilize features we were completely unaware of! Some other agents fell short here, but John G. was a game-changer.
Would highly recommend this app.
Great support, easy to set up and very customisable.
Helps consumers see clearly what others have written, and gives products a rating on your site - strongly recommend as a review app.