Reviews (7,158)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

October 3, 2022

The app is great and makes collecting product reviews super easy. I needed help with coding something and Kenneth John M updated my code in a matter of minutes. Super friendly and professional all around. Highly recommend.

Brick Town Apparel
United States
About 2 years using the app
May 23, 2021

I love this app! It gives my store "Street Cred" I needed to update the code on my new Shopify store and Mark helped me. He actually inserted all of the code needed to import all of my reviews into my new store for me. He was fantastic! Highly recommended!!

Mahannah's Sci-fi Universe
United States
About 2 years using the app
January 18, 2022

We were a little confused at first but we contacted their support service immediately. Was very impressed by how fast and patient they were regarding my queries even though we have multiple questions!

Studio Zukuri
Philippines
About 2 years using the app
May 23, 2022

Good app for automated requests for reviews, Customer service is helpful, thanks Kenneth John M for the assistance with my transfer of reviews to new products after a site update.

Culinary Solvent
United States
About 2 years using the app
September 4, 2022

The app is easy to use and understand. Plus, if you ever need help, Doner P on the support team is amazing!!

SOMI Matcha Energy
United States
About 2 years using the app
January 27, 2022

Support has been excellent. They respond very quickly and were more than willing to add the review function to a page for us.

Gemstone Creations Australia
Australia
About 2 years using the app
Edited April 21, 2021

great customer service from Eunice - very helpful ! I would recommend this app to anyone trying to increase their expose and build new client trust

Soleil Organics
United States
About 2 years using the app
October 10, 2019

Great customer service. Not only answered my question quickly but made ths changes for me!! Thanks

HCC Tactical
United States
About 2 years using the app
Yotpo replied October 28, 2019

Happy to hear it! Thanks for taking the time to leave a review.

Edited June 10, 2022

So far, so good. Been working on collecting manual reviews and setting things up while we move a site to Shopify. Yopto Support team is very responsive and helpful. I've chatted with Orly a few times as well as a few others. Update: just got support from Radly, who was helpful and fast.

Capture.com
United States
About 2 years using the app
Edited August 4, 2021

Thanks to Yotpo customer service agent Ed, for his lightning-quick help in all my questions and an issue that i had. Very kind and really good customer service! I recommend this app!

KjSelections
United States
About 2 years using the app
Yotpo replied June 25, 2019

Hey KJSelections, thanks for the awesome review. Authentic reviews are what customers are all about, and that's what we're all about too! Glad to hear you are happy with the service and are enjoying Yotpo.