Reviews (7,085)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

November 28, 2022

Kenneth John M was fast and I'm very satisfied with his help! Everything went very smoothly and easy to handle.

Marville Road
Sweden
About 2 years using the app
July 5, 2014

Fantastic app, easy add on. Highly recommend to any new store looking for a way to compile reviews and incentivize repeat purchases.

NYGlass.com
United States
About 2 years using the app
February 22, 2014

Seeing reviews on my MooshWalks.com site makes me happy everyday. Thank you for YotPo for creating an easy platform for such valuable tool for every business.

MooshWalks
United States
About 2 years using the app
July 16, 2021

This app helped us a lot, and the customer service was also very patient, helping us deal with things for the whole afternoon

Deesseye
United States
About 2 years using the app
Edited March 9, 2022

The customer service representative at Yotpo, Allen, was extremely helpful! Thank you for your working thru the weed hours of the morning to assist me with my website!

Naturally You!
United States
About 2 years using the app
January 13, 2015

It's a bit odd that Shopify doesn't come with reviews built in. We got this app and were a bit nervous about how it would fit on our Retina theme, and it actually worked out quite nice. It's a great tool for developing unique content on our pages.

Critical Cycles
United States
About 2 years using the app
February 4, 2024

Super fast support. And John G. was super kind and solved all the issues. Thank you

Disparidades
Portugal
About 2 years using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

June 12, 2023

John G. helped me tremendously with his support. He was insightful, very patient and super helpful with all my questions. Thanks a again for the amazing support!

éclat
Netherlands
About 2 years using the app
Edited March 27, 2023

The customer service is great! - Allen, Kenneth, Manny, and Joian Z were so helpful! The dashboard is user-friendly, and the color customizations are perfect to keep the app on brand with our site.

The Lovery
United States
About 2 years using the app
March 6, 2014

Very easy to install and has led to increase sales, increase communication with customers and a chance to delight them!

Vitality Brands Worldwide
Australia
About 2 years using the app