Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

Edited October 12, 2022

Radly was really helpful and efficient at helping me sort a couple of issues out. Highly recommend. Great service!

Love, Tamara
United Kingdom
2 months using the app
January 16, 2014

I love this app, it's just not for every type of business. Because my inventory is constantly changing (hence products are removed thus taking the reviews along with them) it's tough. I'll get a good amount of reviews on a product and then it will go out of stock and they'll disappear. Easy to install though and works great at reassuring customers on their purchases.

Leah B. Boutique
United States
2 months using the app
March 22, 2023

Warly S. Helped me out today, very professional and quick communication. The service itself needs some work to be done but customer support was good.

Brooklyn Delhi
United States
About 2 months using the app
April 16, 2017

I love this app but I wish there was a version cheaper than the $4800 a year plan.

Protein Se
Sweden
About 2 months using the app
March 16, 2021

So far just starting out the app is great for setup. I wish there were more features available for the free version. Set up is pretty easy. I did need help and the person assisting me was very knowledgeable and helped me with a setup issue right away. Very pleased with the customer service.

BKTUMI
United States
About 2 months using the app
December 15, 2019

great support, couldn't integrate myself though. Handy for requesting reviews as customers tend not to do them autonomously.

Fodbods
Australia
About 1 month using the app
February 17, 2021

Eleen was very professional and helpful in resolving my issue. If you have any problems, I am sure that she, or any of her colleagues, will be able to help.

Just Ethiopian Coffees
Canada
About 1 month using the app
March 30, 2016

Has tons of potential, but only for the companies that can afford $399+ a month. The free version is lacking in features and does not really compare to other free review apps. The next level up for $25 a month adds almost nothing extra. The account you really want is the Powerhouse+, because it honestly is great for new content and really putts your reviews to work. BUT the PRICE. $699 a month!!!

Great UI and tons of potential, but not ideal for DIY'ers just starting out. There are other options out there with similar features for $30-$100 month. Good luck everyone.

Polka Dot Wall Stickers
United States
About 1 month using the app
January 11, 2022

I didn't understand the app first, I write to support and where super helpful and fast. My clients have loved to interact within the site :)

PPMARKET
Mexico
About 1 month using the app
October 29, 2021

Just downloaded the app so I'm yet to see how it pans out. Customer service is great though! I'll be back to update my review in the future.

ArtsyBabe
Canada
About 1 month using the app