Reviews (7,150)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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Apps work as intended, easy to use. And Ruzsel J, one of Yotpo support, will always provide help for any Yotpo related issue on our Shopify.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Jeorge Kenneth V was an AMAZING help to us on Yotpo chat! It was almost as good as speaking by phone and yet extremely efficient. he was so helpful and resoved many issues for us. Thank you Jeorge!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Great support from Wendyle! Big thanks to PL for helping with my popup editing issue.
Thank you for your feedback!
Great app and customer service. I had trouble with showing my star rating on products due to my theme being customised. Mitch helped me out and got it working
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Gabriel S. was such a great help and made setting up the review widget and star rating widget easy. He did all the work and was even able to move things to different parts of the page and helped with sizing and styling. Anything he couldn't help with he escalated to the developer to get it resolved. Thanks again!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
John G. was great! He made the changes I asked very quickly. It was a pleasure working with him. Thank you so much John.
Thanks for your feedback, we really appreciate it.
Worst app on the market. The support is terrible, they promise to solve the problem, but weeks pass and the problems are not resolved, there is a lot of bureaucracy, they transfer the ticket from one department to another, in other words, they simply shift papers and do nothing to solve the client’s problem. And this for a few hundred dollars a month. I use another application in my other stores and support from a competitor solves my problem in 24 hours!!!
despite the fact that a subscription costs a few dollars, not several hundred!
Thank you for your valuable feedback.
We're sorry to hear about your negative experience. Our support team and your dedicated Yotpo customer success manager is in continuous contact with you in order to address all of your pending issues which are highly prioritized.
Outstanding customer support from Jeorge at Yotpo! With the Shopify Reviews app being deprecated, we needed help moving over to Yotpo and Jeorge was so helpful in getting the coding and installation completed accurately and quickly. Amazing support! Thank you!
Thanks for your feedback, we really appreciate it.
Yotpo is easy to work with and I've been able to customize my Review widgets to an extent that I wasn't able to with our previous service. The customer service is also amazing. I spoke with Rhenant, and was helped within 5 minutes. So happy we switched over to Yotpo!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Well, the support help a lot. That's a fact !
They deserve 5 Stars
We're thrilled to hear that our support team was able to assist you effectively! Thank you for acknowledging their helpfulness and for your five-star rating.