Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

June 19, 2024

The customer service was amazing. Regie was very polite, knowledgeable and swift with his responses.

The Corporate Girl Planner
United States
Over 3 years using the app
Yotpo replied July 15, 2024

Thank you for your kind words! We're thrilled to hear that Regie provided you with amazing customer service. If there's anything else we can do for you, please don't hesitate to reach out.

July 18, 2024

Jann did a great job helping me!

Elev8
Canada
3 months using the app
Yotpo replied August 19, 2024

Thank you for sharing your experience with Yotpo!

April 24, 2024

Great app and customer service. I had trouble with showing my star rating on products due to my theme being customised. Mitch helped me out and got it working

Redback Liftwear
Australia
6 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

January 23, 2024

I would definitely recommend this product , primarily becasuse of the support offered.

Daniel was quick to get back to me & help me modify my code to get my SEO reviews page set up.

Top quality service, thanks Daniel!

The Stainless Community
Ireland
About 1 year using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

February 20, 2024

I am super happy with the support given by Rhenant. He helped me with the issues, fix the new widget on our website. and he was very kind as well

Depuravita
France
Over 2 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

July 24, 2024

Great app for reviews -- thanks!

Half Price Pickleballs
United States
15 days using the app
Yotpo replied August 19, 2024

Thanks for the feedback!

June 1, 2024

useful an app that I have used for a long time also their support is awesome, Thank you so much, Mr. Ruzsel J, you helped me and I appreciate it

My Store
United States
About 2 months using the app
Yotpo replied June 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

May 16, 2024

Yotpo is a game-changer for our e-commerce store! Since implementing it, we've seen a significant increase in both the quantity and quality of reviews. The automated review request feature saves us time, and the ability to moderate and respond to reviews ensures we can address any concerns promptly. Plus, the social sharing capabilities help us amplify positive feedback across multiple channels. It's a must-have for any online retailer, i like Doner p work he help all time!!!

bestsupplementstoreus
United States
4 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

March 6, 2024

Jeorge Kenneth V was an AMAZING help to us on Yotpo chat! It was almost as good as speaking by phone and yet extremely efficient. he was so helpful and resoved many issues for us. Thank you Jeorge!

Lily Trotters
United States
Over 7 years using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

January 17, 2024

Apps work as intended, easy to use. And Ruzsel J, one of Yotpo support, will always provide help for any Yotpo related issue on our Shopify.

Volcom Indonesia Online Store
Indonesia
Over 3 years using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!