Reviews (7,158)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited June 10, 2022

So far, so good. Been working on collecting manual reviews and setting things up while we move a site to Shopify. Yopto Support team is very responsive and helpful. I've chatted with Orly a few times as well as a few others. Update: just got support from Radly, who was helpful and fast.

Capture.com
United States
About 2 years using the app
May 9, 2024

Gabriel is amazing! So helpful and efficient!

MargalitRings
United Kingdom
39 minutes using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

Edited August 4, 2021

Thanks to Yotpo customer service agent Ed, for his lightning-quick help in all my questions and an issue that i had. Very kind and really good customer service! I recommend this app!

KjSelections
United States
About 2 years using the app
Yotpo replied June 25, 2019

Hey KJSelections, thanks for the awesome review. Authentic reviews are what customers are all about, and that's what we're all about too! Glad to hear you are happy with the service and are enjoying Yotpo.

April 27, 2021

Junalou was great at assisting me with adding code to my site. I appreciate the clear communication and how quickly I was assisted.

103 Collection
United States
About 2 years using the app
January 31, 2022

Eunice P is best . solved my issue quickly and very understanding .
highly recommend yotpo for reviews and promotions

Acme Glass
Canada
About 2 years using the app
May 2, 2022

Overall Yotpo are definitely the best out there to which they have nice Google review integration. Great support from Kenneth John M at Yotpo as well.

Wavves®
United Kingdom
About 2 years using the app
June 8, 2021

The app works very well I am mostly using it for collecting reviews and sending out mail to collect reviews. I had issues while setting up my account and the customer service was outstanding they had me up and running in no time.

Shady Lady Dyes Yarn
Canada
About 2 years using the app
November 28, 2022

Kenneth John M was fast and I'm very satisfied with his help! Everything went very smoothly and easy to handle.

Marville Road
Sweden
About 2 years using the app
February 22, 2014

Seeing reviews on my MooshWalks.com site makes me happy everyday. Thank you for YotPo for creating an easy platform for such valuable tool for every business.

MooshWalks
United States
About 2 years using the app
July 5, 2014

Fantastic app, easy add on. Highly recommend to any new store looking for a way to compile reviews and incentivize repeat purchases.

NYGlass.com
United States
About 2 years using the app