Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

July 16, 2021

This app helped us a lot, and the customer service was also very patient, helping us deal with things for the whole afternoon

Deesseye
United States
About 2 years using the app
Edited March 9, 2022

The customer service representative at Yotpo, Allen, was extremely helpful! Thank you for your working thru the weed hours of the morning to assist me with my website!

Naturally You!
United States
About 2 years using the app
January 13, 2015

It's a bit odd that Shopify doesn't come with reviews built in. We got this app and were a bit nervous about how it would fit on our Retina theme, and it actually worked out quite nice. It's a great tool for developing unique content on our pages.

Critical Cycles
United States
About 2 years using the app
June 12, 2023

John G. helped me tremendously with his support. He was insightful, very patient and super helpful with all my questions. Thanks a again for the amazing support!

éclat
Netherlands
About 2 years using the app
Edited March 27, 2023

The customer service is great! - Allen, Kenneth, Manny, and Joian Z were so helpful! The dashboard is user-friendly, and the color customizations are perfect to keep the app on brand with our site.

The Lovery
United States
About 2 years using the app
March 6, 2014

Very easy to install and has led to increase sales, increase communication with customers and a chance to delight them!

Vitality Brands Worldwide
Australia
About 2 years using the app
October 12, 2023

The application we've been using since the beginning of the website offers simple and effective features. Customer support is particularly efficient, especially with Arven. Thanks again to him for his efficiency and professionalism.

INTO THE BEARD
France
About 2 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

May 7, 2020

I changed my theme and the reviews disappeared. I sent and email about and they explained how to make it work, but didn't work. They log in in my Shopify (with permission) and solved the problem in a span of couple hours. Super helpful!! Excellent support!! I'm amazed. Thanks

marinakala
Brazil
About 2 years using the app
December 6, 2019

This app has been great for us. Recently changed themes and had to contact support to reinstate my star ratings. Russel was was awesome. He jumped right on the problem and had it completely resolved in less than an hour. Very pleased.

TAVCO
United States
About 2 years using the app
March 23, 2021

I needed help getting my review stars to a specific spot on our site. Anne with customer service, got in to the back end of my Shopify account and sorted it out for me in 5 minutes! Super helpful!

KUBEBA
United States
About 2 years using the app