Reviews (7,174)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited March 27, 2023

The customer service is great! - Allen, Kenneth, Manny, and Joian Z were so helpful! The dashboard is user-friendly, and the color customizations are perfect to keep the app on brand with our site.

The Lovery
United States
About 2 years using the app
March 6, 2014

Very easy to install and has led to increase sales, increase communication with customers and a chance to delight them!

Vitality Brands Worldwide
Australia
About 2 years using the app
October 12, 2023

The application we've been using since the beginning of the website offers simple and effective features. Customer support is particularly efficient, especially with Arven. Thanks again to him for his efficiency and professionalism.

INTO THE BEARD
France
About 2 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

May 7, 2020

I changed my theme and the reviews disappeared. I sent and email about and they explained how to make it work, but didn't work. They log in in my Shopify (with permission) and solved the problem in a span of couple hours. Super helpful!! Excellent support!! I'm amazed. Thanks

marinakala
Brazil
About 2 years using the app
December 6, 2019

This app has been great for us. Recently changed themes and had to contact support to reinstate my star ratings. Russel was was awesome. He jumped right on the problem and had it completely resolved in less than an hour. Very pleased.

TAVCO
United States
About 2 years using the app
March 23, 2021

I needed help getting my review stars to a specific spot on our site. Anne with customer service, got in to the back end of my Shopify account and sorted it out for me in 5 minutes! Super helpful!

KUBEBA
United States
About 2 years using the app
Edited April 2, 2021

Great app. The free version is pretty good. You can collect reviews and display them on your website

Memod
Canada
About 2 years using the app
Yotpo replied April 4, 2021

Thank you for leaving a review!

Edited November 30, 2021

Manny is of great help! He helped me install the app on a third party page builder in just a few minutes. Very efficient, skilled and patient! Highly recommend! Donald is also very helpful and professional. He helped me fix formatting problems on a 3rd party page builder.

Clean Recipe
United States
About 2 years using the app
June 5, 2021

Gimbert listened carefully and sorted out my review coding within minutes on my site. Thoroughly impressed with the speed and the help they gave. The review widgets look great on our site!

Tame Tipple
United Kingdom
About 2 years using the app
Yotpo replied June 6, 2021

Thank you for leaving a review, we really appreciate it.

Edited July 28, 2022

Customer service is excellent, they quickly help me install a review carousel on the footer of every page

Hydropouch
United States
About 2 years using the app