Reviews (7,174)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 10, 2020

Great app! Been using this app on our site for over a year and we are very satisfied. Today i needed some help setting up my star rating on my collection page and i sent a customer service request and within an hour had a response and what i needed was taken care of immediately. The Yotpo rep i dealt with is Josephine E. Josephine was very helpful, explained everything and made sure what i needed was taken care of quickly. I love good customer service like this, makes me feel confident, that we are with the right company.

Skin and Senses
United States
About 2 years using the app
November 11, 2019

Awesome app for our page, Danreb has also been fantastic to deal with when we have needed help for some of the technical stuff such as moving the carousel around on our home page

Kind Life
Australia
About 2 years using the app
Yotpo replied November 18, 2019

Thank you so much for taking the time to leave a review, we're happy to hear Danreb was able to help!

January 18, 2022

Doner was such a big help and answered all my questions. I was able to get our reviews up and running in less than half a day and he helped with a few suggestions to optimize our site.

Maine Cottage
United States
About 2 years using the app
April 12, 2023

customer service is always great. James E.C. was very helpful and went in and addressed my issue right away--thanks!

The Brooklyn Teacup
United States
About 2 years using the app
January 29, 2018

Great app. Takes a little getting used to but works really well.

Classic Stills
United States
About 2 years using the app
March 31, 2021

I contacted the helpdesk to help me with where to place my product code. Jo Lorenz was really helpful

crazzicute
United States
About 2 years using the app
October 15, 2022

Allen M. provided great and prompt service to my technical issue. Thank YOU again. You guys are always so quick to assist!

Qontevo.com
United States
About 2 years using the app
April 15, 2022

Great service!! Fixed my issue promptly! Ronel was fast to fixed my widget issue when I changed over to OS2

Catoro Pets
Canada
About 2 years using the app
November 2, 2021

Their customer service is amazing. Gimbert did a fantastic job assisting me. He completed all the tasks.

MANA life energy Store
United States
About 2 years using the app
March 30, 2022

We received excellent response.
I am glad I chose this application. Support.
Thank you! KennT.
I would definitely like to have you handle the next one as well.

ulkona.online
Japan
About 2 years using the app