Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

August 13, 2014

Fantastic review tools. Easy installation and great presentation.
It keepsyou informed for all new review and let you accept it. Just love it!

Petite Pleasures
Australia
About 2 years using the app
Edited August 21, 2023

This app is awesome! exactly what I was looking for in my store reviews. Also, I needed help after changing my theme with adding the star review to the top of the product page and WARLY helped and did it within 5 minutes! Amazing customer support! Thank you YOTPO. Highly recommend this app!

B EMPRESSED LLC
United States
About 2 years using the app
August 14, 2019

I had a problem trying to get the reviews centered on my website Subbytech.com I contacted support and Ruel saved the day. Very grateful for the support yotpo offers. Highly recommended for their support, as well as the functionality of their app.

SubbyTech
United Kingdom
About 2 years using the app
Yotpo replied August 28, 2019

Hey SubbyTech! Thanks for taking the time to leave us a review, we love hearing from our happy customers!

May 25, 2020

Great product for getting reviews and displaying them on-site, support is fast and thorough! Highly recommend

Mary Jane's Headquarters
Canada
About 2 years using the app
April 28, 2021

I worked with the tech support and they are great tech support. Very patient to communicate. great to work with.

The Magic Home
United States
About 2 years using the app
November 20, 2020

Great app and wonderful customer service. Diane was fast and responsive and had my problem solved in a matter of a few hours.

The Acadian
United States
About 2 years using the app
Yotpo replied November 22, 2020

Thank you for leaving a review! We're happy to hear you had such a positive experience with our customer service.

November 19, 2022

So easy to set up, Rhenant was awesome to have assist me. Let’s see how it works once orders are fulfilled. So far so good.

Anthony Alferev
United Kingdom
About 2 years using the app
Edited January 4, 2022

Hi
I have used the app its helping to transfer reviews from my old square site to shopify new website.

Evan Beau
Canada
About 2 years using the app
May 3, 2020

The application is very easy to use and does its job very well. I collect the reviews, the emails are automated and I can moderate according to the relevance of the reviews.

The customer service is very reactive, I contacted them twice and Josephine kindly helped me with my problem.

I highly recommend it!

ALATURC
France
About 2 years using the app
March 4, 2014

Easy to use, great app. My thanks to the developers! :)

Yarnz
Netherlands
About 2 years using the app