Reviews (7,174)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited August 24, 2021

Absolutely amazing!! My customers are receiving their emails and responding with amazing feedback. love

Sandra Lee Designs
Australia
About 2 years using the app
Edited October 26, 2021

Rilu & Nick! - was very helpful with my queries! I got all of my reviews imported over with no issues! will defo be happy to use their services again!

Jetom_ldn
United Kingdom
About 2 years using the app
Edited February 11, 2021

Great customer service, Jo was very helpful in getting what we needed done in a quick and timely manner.

Shades of Charleston
United States
About 2 years using the app
December 17, 2013

Great app! *****

It's not often in life or business you get something for nothing, however Yotpo have addressed that statment by offering this app. The app is not only free but it also works really well, with as yet I have had no issues. My customers are incouraged to leave an honest review via an email request that you can design to meet your needs. I like how I can tailor the review section to fit in with my site design and I love the fact I can bounce my reviews onto social media and control the way they are displayed and frequency they are uploaded. I hold high hopes that this review app will increase my business online.

Thanks Yotpo

J S Country Tools
United Kingdom
About 2 years using the app
August 30, 2021

I have been using Yotpo for a couple of years and I think it is fantastic. It adds store credibility and the backend is great to use. I have also utilised the Yotpo support team for when I have needed to customise the reviews page viewing experience on our store and the team has responded and supported me efficiently!

The Healthy Household
Australia
About 2 years using the app
August 13, 2014

Fantastic review tools. Easy installation and great presentation.
It keepsyou informed for all new review and let you accept it. Just love it!

Petite Pleasures
Australia
About 2 years using the app
Edited August 21, 2023

This app is awesome! exactly what I was looking for in my store reviews. Also, I needed help after changing my theme with adding the star review to the top of the product page and WARLY helped and did it within 5 minutes! Amazing customer support! Thank you YOTPO. Highly recommend this app!

B EMPRESSED LLC
United States
About 2 years using the app
August 14, 2019

I had a problem trying to get the reviews centered on my website Subbytech.com I contacted support and Ruel saved the day. Very grateful for the support yotpo offers. Highly recommended for their support, as well as the functionality of their app.

SubbyTech
United Kingdom
About 2 years using the app
Yotpo replied August 28, 2019

Hey SubbyTech! Thanks for taking the time to leave us a review, we love hearing from our happy customers!

April 28, 2021

I worked with the tech support and they are great tech support. Very patient to communicate. great to work with.

The Magic Home
United States
About 2 years using the app
May 25, 2020

Great product for getting reviews and displaying them on-site, support is fast and thorough! Highly recommend

Mary Jane's Headquarters
Canada
About 2 years using the app