Reviews (7,163)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

February 4, 2019

Muy buena aplicación, es muy útil y además tienen un excelente servicio al cliente. La recomiendo totalmente.

Giani Dafirenze
Chile
Over 2 years using the app
March 22, 2022

I had some glitch in using the app initially. I reached out for help twice and both times, got great help by the customer service. I am still in trial but will definately upgrade to get even better service.

Yoga Tune Up Japan
United States
Over 2 years using the app
Edited February 12, 2024

Thankful for the work this afternoon performed by Rhenant at YotPo support. I have been stuck trying to find the right place to paste the reviews carousel on the homepage and he was able to provide the quick fix for me. Thank you!

RedFin Polarized
United States
Over 2 years using the app
Edited May 21, 2022

Brilliant review software! Orly P. was very helpful :) I would definitely recommend this, hands down.

Scooters 'N Chairs
United States
Over 2 years using the app
February 21, 2020

It works well once configured properly. Needed some support and Bernard handled it promptly and effectively. Love this App so far.

Tabanero Cigars
United States
Over 2 years using the app
February 28, 2022

Really positive experience with their tech support. Very helpful and methodical. The only downside is sometimes the written guide such as 'adding star rating' to a product isn't very detailed. 3 steps aren't enough to guide someone I think a lot of people would benefit from more imagery on where to copy the code to.

Rodgers Canine Emporium
United Kingdom
Over 2 years using the app
February 2, 2024

Awesome rapid response from Doner P - got on the case and sorted our issue with ease - great customer support Yotpo team and Doner you rock!

byFoke
United Kingdom
Over 2 years using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

Edited July 12, 2022

I loved the help that James from yotpo gave me! He had pacience and solved all the issues we were having importing reviews! definitely 5 stars! thank you james :) Also Eunice from yotpo also helped me a lot! everyone is amazing thank you! Also Nick S helped a lot with my reviews and getting them in the homepage! thank you all !

Kankura Golf Europe
Portugal
Over 2 years using the app
February 6, 2022

tutto okkk. servizio assistenza ottimo. applicazione davvero utile per gestire tutte le recensioni, consigliata

INCASODIVINTAGE
Italy
Over 2 years using the app
Edited September 9, 2022

Allen, Wiley, Eunice and Sugar are rock stars when it comes to support. They will help you with anything you need.

Eco Strong
United States
Over 2 years using the app