Reviews (7,096)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

Edited February 26, 2021

This app really helps in creating trust with your customer and creating a good relationship for improved conversions and life time value. Thanks!

Barista Batch Coffee
United States
Almost 2 years using the app
March 26, 2023

Warly S was very helpful with getting my reviews app up and running. Great customer service and integration options.

LAY LO Pets
United States
Almost 2 years using the app
September 29, 2022

Great customer service. Easy to set up. Good value. We created a new website and were able to keep all of our reviews from our old website.

The Rustic House
United States
Almost 2 years using the app
March 21, 2019

I love this app so far! Looks great and was able to have it installed both on product pages as well as collections. I imported previously collected reviews by contacting support. Josh was a huge help getting the old reviews imported as well as placing some code that I couldn't figure out. I like that you can set automatic emails to go out to your customers after their purchase. Highly recommend!!

Lilac & Clover
Canada
Almost 2 years using the app
Yotpo replied March 27, 2019

Hey Lilac & Clover, thank you for your awesome feedback! We are so glad you are enjoying your experience with Yotpo :)

October 31, 2023

Joian Z was super quick and helpful with getting our reviews widget updated!

Ripple Foods
United States
Almost 2 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

October 4, 2023

John G was very helpful and treated my questions with patience and kindness.

Mello Daily
United States
Almost 2 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

Edited October 9, 2022

I love this app so far. Their support service is awesome They are very helpful every time. It is definitely working for me. Updating my review - These guys are genuinely very helpful. I would highly recommend them. They make it so easy to manage everything.

NURINA
United States
Almost 2 years using the app
August 22, 2018

Realistically speaking, you're going to have to pay for a fully functional version, so the "free" tag is kind of misleading. That said, the platform, while very expensive, did exactly what it said it would do... collect reviews.

If you're in a business where reviews are important.... there's nothing better

Hydroviv
United States
Almost 2 years using the app
Edited July 21, 2022

James was SO patient! Thanks for all your time. After checking out MANY reviews app I chose Yotpo. It's great knowing they have such good support. Simoun was great too! Spent so much time dealing with my issues. Thanks!

Whimsy Fit
United States
Almost 2 years using the app
July 4, 2022

We didn't want to show our customers names on the reviews. Happy the customer support from Yotpo helped us with the problem so quickly. Thank you. We are still new to the app, don't get used to it but great app so far.

Wrapgrade
Japan
Almost 2 years using the app