Reviews (7,085)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

June 9, 2013

Can't recommend Yotpo enough! Easy to install, plenty of customization for a free app and non-intrusive interaction with our past, present and future customers!

Vortex Racewear | Leading New Zealand Race Shop for FIA & SFI Racewear and Equipment
New Zealand
About 2 years using the app
Edited February 19, 2023

Loving this app and its excellent customer service. Ronel and Warly
took the time to answer all of my questions and went above and beyond to ensure it was installed correctly and functioning. Great communication and service. I highly recommend it!!

After Sunset
United States
About 2 years using the app
September 8, 2023

John from Yotpo tech support is super. Get things done right, quickly, and with precision.

All Fresh Seafood
United States
About 2 years using the app
April 14, 2022

The support was very attentive and patient, even in the case when the problem did not depend on them :)

GreenTeaEveryday
Israel
About 2 years using the app
Edited June 16, 2022

Thanks very much Lemuel C for helping me get my review carousel up and running super fast, it looks great

POISON ARROW RETRO
Australia
About 2 years using the app
Edited March 13, 2024

I got great customer support by Ruzsel J, really helpful and quick! I’m looking forward using Yotpo a lot more. I've been in a additional call and recieved excelent help. /Helena

Common Clouds
Sweden
About 2 years using the app
September 28, 2022

L'assistance, notamment sugar, est très gentil et nous aide très bien ! Hormis cela je n'ai pas encore eu le temps de bien tester l'application.

Bio&Beauty
France
About 2 years using the app
Edited April 21, 2021

Always helpful customer service and never too long of a wait. I interacted with many of their agents since we started using Yotpo and always felt positive about their customer service. Junalou was really helpful with our last issue and solved it fast.

HERLA
United States
About 2 years using the app
May 15, 2020

I have been using it for a year, it is a great application, it helps us a lot to have feedback on our products

Odontology BG
Mexico
About 2 years using the app
October 13, 2021

THE CUSTOMER SERVICE WAS excellent. The person i spoke with was extremely patient with helping me to properly install the app and get it working. i highly recommend

Everything Girls Like Boutique
United States
About 2 years using the app