Reviews (7,177)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 3, 2020

The application is very easy to use and does its job very well. I collect the reviews, the emails are automated and I can moderate according to the relevance of the reviews.

The customer service is very reactive, I contacted them twice and Josephine kindly helped me with my problem.

I highly recommend it!

ALATURC
France
About 2 years using the app
March 4, 2014

Easy to use, great app. My thanks to the developers! :)

Yarnz
Netherlands
About 2 years using the app
February 27, 2018

Outstanding app. Great new features. Wonderful customer service.

Butter Angels
United States
About 2 years using the app
March 5, 2021

Easy to set implement and really impressed with their customer service. I used their chat function and Mary Ann was really helpful and and helped me by implementing the code for me! Thank you Mary Ann and Team Yotpo

Sisterly Tribe
Sweden
About 2 years using the app
July 28, 2023

I had a problem with the widget staying active for some reason. "John B" was able to fix it for me quickly! Thanks so much! Now my customers can actually see that I have reviews.

A Queens Garden 2
United States
About 2 years using the app
March 11, 2014

The app was easy to install and thanks to this service, we now have reviews on our site which seems to be a big benefit to our customers.

HIDEit Mounts
United States
About 2 years using the app
Edited June 3, 2021

Great assistance from Junalou today! Great customer service. Easy application use. Was able to port existing reviews from old website to new shopify site.

The Beautee Shoppe, LLC
United States
About 2 years using the app
Yotpo replied October 4, 2020

Thank you for leaving a review. We're happy to hear you're enjoying Yotpo.

November 6, 2022

Excellent customer service. Kenneth John was able to help me create a unique page for reviews on our store. Very quick and it it turned out exactly as I needed it. Thanks!

huggoptix.com
United States
About 2 years using the app
October 31, 2014

Great app, been using it for a short time, but really impressed with it. Great way to attract new customers, and also great to see what our loyal customers think about us. Great job!

Globy Gift
Mexico
About 2 years using the app
Edited November 14, 2024

I would like to give a shoutout to the Yotpo Customer Service team for being super helpful. We recently had some issues in uploading reviews [uploaded reviews for the wrong variation] and they helped us until we got the correct one uploaded. Thank you Daniel, Rovi, Edilyn, Mitch and to all other support team members who have helped us. You guys are the best!

Nutratology
Canada
About 2 years using the app