Reviews (6,918)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

December 22, 2013

Absolutely love this app. Easy to install, quick response by support team and works really well! The reviews have been pouring in from my customers and that is so valuable to a product like mine. So happy I installed this app!!

Mrs. Jones' Soapbox
United States
Almost 2 years using the app
June 14, 2022

Ronel R. quickly helped place our reviews more prominently on our website to make it easier for customers to see them. I love this app!

Harlenquest.com
United States
Almost 2 years using the app
Edited February 13, 2022

Helpful team and prompt support, waiting for some new features from Yotpo so that I can get more reviews.

Deal KingKong - The Deal You Cannot Miss Every Day
United States
Almost 2 years using the app
Edited May 20, 2021

A brilliant app for us. Also the help Russ & Ed have given is unbelievable. Couldn't recommend more!

BAVE
United Kingdom
Almost 2 years using the app
November 22, 2021

Great work thank spent time to fix issues what i have been putting off for months...................

Natural rubber Pet Toys
United Kingdom
Almost 2 years using the app
Edited April 30, 2023

Joian Z from Yotpo was able to help troubleshoot our Product Reviews widget to be more user friendly when it came to being able to add media to reviews! Thank you for providing such excellent customer service for your app!

Peachtails
United States
Almost 2 years using the app
April 20, 2021

Support Agent Anne was amazing today in helping me switch some reviews around! This is why YotPo is the best!

Honest Ape Beard Company
United States
Almost 2 years using the app
July 26, 2021

Ronel helped me with an account duplicated issue I had, he jumped on to the issue straight away and sorted it out for me over live chat. Great service, very happy with the service!

AMOS Label
Australia
Almost 2 years using the app
April 28, 2020

I was having problems with my review widget showing up on my website and the team at yotpo was very quick to help me solve the error on my end. I appreciate how fast and helpful they were!!

Tujays Man Shop
United States
Almost 2 years using the app
September 6, 2022

We recently upgraded from Loox to Yotpo. We are exceptionally happy with the feature set and more so with the support we received from Jeorge and Doner.

BarberNation
United States
Almost 2 years using the app