Reviews (6,910)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.
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Helpfull ap that gives my webshop social proof :) Also the customer support from Simoun Francis was very good.
I grew my business for almost a year using the free version of Yotpo, and scaled up to the Growth plan recently. I installed a new theme just prior to doing this, and had some difficulty migrating the widget over. I contacted their support team on a few occasions to get fixes, and received support within minutes each time. Mary Ann was friendly and helpful, made backend fixes for me quickly. Thank you!
I use this app to have customers review product and display for future customers. Keith has helped me add reviews on products to display
Excellent customer service! Mary Ann was super helpful...answered all my questions and helped get me up and running. Highly recommend!
Thank you for sharing your review. We're constantly working on improving our customer service and we're thrilled to hear we hit the mark with you!
Great at gathering feedback and adding trust signals to your site. Helpful for customers to see other user ratings. Yotpo support (Jeorge was last agent) is excellent too if you need them (live chat, or collaborator access). Thanks Yotpo!
The platform is great and the customer service even better! Liezel was super helpful and even helped me set everything up on the website. This woman deserves a raise, she did it all so well and so quickly! I will also now install YOTPO on my other websites.
Thank you for leaving a review! We're so happy Liezel was able to help get you set up quickly and we'll definitely pass on your compliments.
I used this app to start collecting social proof for my store as I scale. Had a few issues with the placement of my widgets but the support team happily went in and edited this for me! Looks and works perfectly.
Thank you for taking the time to leave a review. We're thrilled to hear you're up and running smoothly!
Thanks to Allen M. from the team for helping me out with my questions! Great customer service. Thanks a lot!!
Fantastic support to implement reviews on our website! quick response and no issues at all. Would recommend 100%
UPDATE: Love this app! The features they provide are great for generating social proof and increasing trust for our brand! Shoutout to both Djan and Warly at Yotpo for the wonderful customer service on 2 seperate occasions! They were both so helpful and friendly! I Had a few questions and needed some adjustments done to our website and both Warly and Djan provided us with all the info we needed (and more) as well as completed the tasks required quickly. Overall pleasant experiences!