Reviews (6,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

March 10, 2021

I published a new theme and my reviews within my product pages disappeared. Support took over and solved my problem in minutes! Love Yotpo reviews.

Sea Breeze of California
United States
Almost 2 years using the app
Edited January 19, 2022

Eunice was great. We were making sure my new branding profile photo was working on my auto review request email. We also made sure I was able to choose from all my products under promoted products.

daring foods
United States
Almost 2 years using the app
February 15, 2018

Would definitely continue using the YotPo app and will tell my friends that are in need of it. Shout out to Dana S for a great support importing our store's reviews. Thanks a bunch!

Shop Epicmatcha Com
United States
Almost 2 years using the app
April 19, 2021

The support team, Anne helped me, was very helpful in getting us our reviews updated and transferred to our new site.

SpinTech Spreaders
United States
Almost 2 years using the app
November 1, 2022

Really great customer service and support! Reinier was a big help tracking down the issue. Although it took some time, he was able to get it resolved.

Pulled Home
United States
Almost 2 years using the app
March 30, 2022

Outstanding customer service, quick and easy
Thanks for all your help James E. Best app for review collection

Fuel Clothing Company
United States
Almost 2 years using the app
August 11, 2018

I have been really impressed with the Yotpo app and how it has added a level of professionalism and trust to my store.

I had a few questions for the team on different technical points and they responded quickly and enthusiastically.

Great app, great team. Thanks so much!

Kiwinutrition
New Zealand
Almost 2 years using the app
December 27, 2016

Awesome app makes getting customer reviews a breeze.

Csa Medical Supply
United States
Almost 2 years using the app
June 14, 2019

HANDS DOWN THE BEST APP AND CUSTOMER SERVICE! I was recently in contact with their support staff member Jandy. Words cant even begin to describe the amazing experience I had. They went above and beyond to help me out with all my issues. This is definitely a MUST HAVE APP

FOREVA WATCHES
United States
Almost 2 years using the app
Yotpo replied June 20, 2019

FOREVA WATCHES, thanks so much guys! What an awesome review!

Edited June 17, 2020

Yotpo support are a 5 star to me Sheen Updated my Theme helped me and completed all tasks Flawless

Detailing Shed
Australia
Almost 2 years using the app