Reviews (7,161)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited June 16, 2022

Thanks very much Lemuel C for helping me get my review carousel up and running super fast, it looks great

POISON ARROW RETRO
Australia
About 2 years using the app
September 28, 2022

L'assistance, notamment sugar, est très gentil et nous aide très bien ! Hormis cela je n'ai pas encore eu le temps de bien tester l'application.

Bio&Beauty
France
About 2 years using the app
Edited March 13, 2024

I got great customer support by Ruzsel J, really helpful and quick! I’m looking forward using Yotpo a lot more. I've been in a additional call and recieved excelent help. /Helena

Common Clouds
Sweden
About 2 years using the app
Edited April 21, 2021

Always helpful customer service and never too long of a wait. I interacted with many of their agents since we started using Yotpo and always felt positive about their customer service. Junalou was really helpful with our last issue and solved it fast.

HERLA
United States
About 2 years using the app
May 15, 2020

I have been using it for a year, it is a great application, it helps us a lot to have feedback on our products

Odontology BG
Mexico
About 2 years using the app
Edited December 21, 2023

Joian Z helped me with displaying product photos and the Yotpo team has always been responsive to my issues. Overall highly recommend for reviews!

Geeni Smarthome
United States
About 2 years using the app
October 13, 2021

THE CUSTOMER SERVICE WAS excellent. The person i spoke with was extremely patient with helping me to properly install the app and get it working. i highly recommend

Everything Girls Like Boutique
United States
About 2 years using the app
Edited May 4, 2021

Excellent & FANTASTIC Customer Service. Great analytics. Reached out to customer service for help with an issue and the specialist went above and beyond. Try them!

Trubaker
United States
About 2 years using the app
June 14, 2013

Perfect App. Easy to install and use, auto emails customers and we are getting reviews already. would definitely recommend!

The Bristol Shop
United Kingdom
About 2 years using the app
Edited August 4, 2022

The support is wonderful! I wanted to collaborate all my reviews onto one page but found the instuctions difficult as there was a fair amount of coding involved. Lemuel C added to the code to my website and I now have a wonderful reviews page where customers can see all my 100s of reviews in one place. Thank you so much Lemuel!

Nicholls Jewellery
United Kingdom
About 2 years using the app