Reviews (7,177)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

June 21, 2013

Probably one of the best if not the best, shopify app I have come across so far. We have already received good feedback by our clients on our ability to show to customers and everyone the products and service we provide and a great confidence booster.

Simply Live
United Kingdom
About 2 years using the app
March 29, 2022

Eduardo R. was expedient and polite while helping me with my carousel issue. Now my reviews are current and customers will be more likely to shop with me.

Chocolate Chick Tees
United States
About 2 years using the app
October 31, 2022

It works great and the support is excellent. I contacted support and they helped me in a matter of minutes.

OutLaw Eyewear
United States
About 2 years using the app
September 21, 2023

John B was so helpful in solving my problem extremely quickly! Great support!

Formless Beauty
United States
About 2 years using the app
Edited December 30, 2020

I use this App for a long time now, Highly recommend it (which I do often for colleagues) every issue I came across the customer service is beyond helpful just like now Mary Ann, A Yotpo representative fixed my issue on an unpublished theme version without I even asked -
Thank you so much!!

The Lady Bride
Israel
About 2 years using the app
Yotpo replied December 31, 2020

Thank you for leaving your review, we really appreciate your feedback!

September 18, 2021

I wanted to customize my widget and carousel and Manny from Live chat helped me get that done asap. Great customer service.

Honey Hijabs
Canada
About 2 years using the app
September 6, 2021

Orly assisted me today. I was having an issue integrating the reviews widget on my new Shopify theme. Orly was very friendly and helped me with this issue fast!

The Violet Victoria
United States
About 2 years using the app
June 9, 2013

Can't recommend Yotpo enough! Easy to install, plenty of customization for a free app and non-intrusive interaction with our past, present and future customers!

Vortex Racewear | Leading New Zealand Race Shop for FIA & SFI Racewear and Equipment
New Zealand
About 2 years using the app
Edited February 19, 2023

Loving this app and its excellent customer service. Ronel and Warly
took the time to answer all of my questions and went above and beyond to ensure it was installed correctly and functioning. Great communication and service. I highly recommend it!!

After Sunset
United States
About 2 years using the app
September 8, 2023

John from Yotpo tech support is super. Get things done right, quickly, and with precision.

All Fresh Seafood
United States
About 2 years using the app