Reviews (6,918)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

May 28, 2021

Great support service Great support service Great support service Great support service Great support service Great support service

LŪMM NYC
United States
Almost 2 years using the app
Edited April 17, 2020

I use this app just a couple of weeks. Quick response to my request. The problem was also quickly resolved. Thanks!

Dariauskeramika
Lithuania
Almost 2 years using the app
July 8, 2021

Really impressed with Yotpo's service. The best I've experienced from a Shopify app vendor. I worked with Eunice, who was very friendly, knowledgeable, and was able to help me install the on-site widgets.

Dramson
United States
Almost 2 years using the app
March 11, 2021

I needed help updating the widget on my new theme. Manny responded quickly and helped me out right away. Thank you so much.

Curly Boo
United States
Almost 2 years using the app
Edited June 17, 2022

Ronel R was very helpful and I was able to get through my issue and install our coupon code in a few minutes.

CIRCCELL SKINCARE
United States
Almost 2 years using the app
November 6, 2018

Great app, picking up a lot of reviews via the in email review service and the features looks good on site. Excellent customer service from Edcel who recently helped with something very efficiently.

Lucy & Sam
United Kingdom
Almost 2 years using the app
June 2, 2022

Allen did a great job of connecting the reviews to my Shopify store! Efficient and polite! He understood my questions and was able to help right away. I love the look and feel of the reviews as well! Will continue to use this app and recommend!

FreeYourLenz
United States
Almost 2 years using the app
January 12, 2022

I use this App on both websites. I don't need to know much about this App because I can contact their support team directly if I have any questions. Their support team is always there, Responsive and accurate to fulfill my needs. Highly recommended!

drsono
China
Almost 2 years using the app
November 16, 2021

Very impressed by the responsiveness of customer support. Doner was able to help me with a technical issue promptly and effectively.

Diadem Sports
United States
Almost 2 years using the app
June 9, 2020

great customer service - helped me import my reviews from other review app within hours !
Great service

Napanion
Switzerland
Almost 2 years using the app