Reviews (7,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Great App i can do everything i wanted with this app.
Great Customer Support (Manny) Done so much stuff and was very friendly.
The rep Jo Lorenzo was very helpful and patient, answered my question, great customer service . I think I want to stay with this app as I have been playing around with others to see what works .
loved the service I was provided very helpful I was helped with adding my review snippet back on my site once I changed my theme. Kaiser helped me very nice
Excellent app and customer service, especially while still using the free version! I needed the star rating moved to a specific place on my add to cart page, as well as on the category page, and Aleksandra provided this service fast, and without additional pay. I spoke to the sales team, didn't think they were pushy at all. They actually suggested to just use the free version as I wanted, and when ready for more to give them a call.
When I changed my website theme, again I got fast support again, this time from Raphael.
The rating system works like a charm, I'm very happy with this app!
I had a problem with installing and setting Yopto with our New Theme. So I reached to Yopto and Allen Yotpo was helped me alot! It was real quick and convinence. I had a nothing to set for my New Theme. I really appreciate what you had done for me! Allen!
Doner was great. He was patient throughout our long converstaion, heard my issues and solved them conveniently.
Great app. Great service from Bernard!! Setting up the auto capture trigger after a product is fulfilled. Thank you
There is a bug and support doesn't answer for 5 days.
Worst support
Thank you Simoun Francis S for the speedy customer service. You fixed my issue in quickly and efficiently.
We appreciate your feedback, thank you!
Caroline helped me migrate my Shopify reviews over to Yotpo very easily. My exported reviews file was incorrect and she showed me where and how to fix it!
Thank you for taking the time to leave a review. So happy to know you had such a positive experience with our customer service!