Reviews (7,087)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

May 18, 2024

Ruzsel J was very helpful in helping me put my reviews on website. Thank you for your help.

KE Cosmetics
United States
Over 2 years using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

September 17, 2024

Quick responses with customer service questions. Easy to navigate the platform.

ReliaHealth
United States
5 days using the app
Yotpo replied November 4, 2024

Good to hear about your UI/UX experience - we are constantly improving it!

May 14, 2024

Yotpo is a great app, been using it for product reviews on my store. Was having some issues with displaying Star Rating but Gabriel S. was a great prompt help

Genie.pk
Pakistan
Over 1 year using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

May 3, 2024

Awesome fast very helpful and understood the issue.

John G. found the solution ASAP..

The BEST...

Lavande Farm
United States
Over 6 years using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

August 7, 2024

Easy to use, great app updates and a responsive support team.

Meluka Australia
Australia
Over 4 years using the app
Yotpo replied August 19, 2024

Thank you for the feedback!

July 20, 2024

Ruzsel John Nabong helped me set up my YotPo reviews when I was stuck. Not only am I happy with the app itself, but the support is AMAZING! Highly recommend!

Tiny Little Frog
United States
4 months using the app
Yotpo replied August 19, 2024

Thank you for the review! We really appreciate your recommendation!

September 12, 2024

DOnt use this app if you have ever used reviews on any other platform. you will not be able to import them and their customer support will lie to you.

Soap Is a Lye SJ LLC
United States
9 days using the app
Yotpo replied September 25, 2024

Thank you for your feedback.

We apologize for the confusion about the duplicate Yotpo accounts situation. If you ever decide to give us another try, please do not hesitate to reach out.

March 26, 2024

Works great, appreciate the assistance by Doner P to seamlessly transition widgets and info from theme to theme when we do changes.

House of Dim Sum
South Africa
Over 3 years using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

August 13, 2024

The customer service is amazing. I received help from Daniel P and Arven S and both were extremely helpful with implementing what I needed on my site.

TORRAIN
United States
26 days using the app
Yotpo replied August 19, 2024

Thanks for your feedback! We’re glad the team provided such helpful support with your site!

August 30, 2024

Great Service provided by Ruzsel John Nabong. Thanks for the support!

HeatShrinkTubing.Com
United States
3 months using the app
Yotpo replied September 20, 2024

Thank you for your feedback!