Reviews (6,922)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

October 27, 2021

I had some questions and asked for help. Howell Keith from customer support was amazing! Thanks for helping me out. Appreciate!

MAGICS.RO
Romania
Almost 2 years using the app
March 26, 2023

Warly S was very helpful with getting my reviews app up and running. Great customer service and integration options.

LAY LO Pets
United States
Almost 2 years using the app
May 9, 2020

FASTEST support of any app that I've used. They added my reviews exactly where I wanted them. Would recommend just for the amazing support they have.

Electric Board Co.
United States
Almost 2 years using the app
April 13, 2022

Angelo is the best!! He helped me with everything i asked with no hesitation. I really recommend you speak to Angelo as he knows what he is doing and loves helping out

My Health Relief
Australia
Almost 2 years using the app
Edited February 26, 2021

This app really helps in creating trust with your customer and creating a good relationship for improved conversions and life time value. Thanks!

Barista Batch Coffee
United States
Almost 2 years using the app
March 21, 2019

I love this app so far! Looks great and was able to have it installed both on product pages as well as collections. I imported previously collected reviews by contacting support. Josh was a huge help getting the old reviews imported as well as placing some code that I couldn't figure out. I like that you can set automatic emails to go out to your customers after their purchase. Highly recommend!!

Lilac & Clover
Canada
Almost 2 years using the app
Yotpo replied March 27, 2019

Hey Lilac & Clover, thank you for your awesome feedback! We are so glad you are enjoying your experience with Yotpo :)

September 29, 2022

Great customer service. Easy to set up. Good value. We created a new website and were able to keep all of our reviews from our old website.

The Rustic House
United States
Almost 2 years using the app
Edited October 9, 2022

I love this app so far. Their support service is awesome They are very helpful every time. It is definitely working for me. Updating my review - These guys are genuinely very helpful. I would highly recommend them. They make it so easy to manage everything.

NURINA
United States
Almost 2 years using the app
August 22, 2018

Realistically speaking, you're going to have to pay for a fully functional version, so the "free" tag is kind of misleading. That said, the platform, while very expensive, did exactly what it said it would do... collect reviews.

If you're in a business where reviews are important.... there's nothing better

Hydroviv
United States
Almost 2 years using the app
Edited July 21, 2022

James was SO patient! Thanks for all your time. After checking out MANY reviews app I chose Yotpo. It's great knowing they have such good support. Simoun was great too! Spent so much time dealing with my issues. Thanks!

Whimsy Fit
United States
Almost 2 years using the app