Reviews (7,174)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited June 15, 2023

Doner P. was extremely helpful and patient as he helped us add the review widget to our Shopify store. He went above and beyond assisting us in getting the module tweaked precisely to our needs.

When it came time to upgrade our review pkg, I accidentally chose the wrong tier and Rhenant was super helpful in adjusting our plan for us. The resolution took longer than I would have liked, but it did happen and we are excited to see what the Growth plan helps us accomplish for our business.

No Box
United States
5 months using the app
Yotpo replied February 24, 2023

Thank you for sharing your thoughts with us!

October 7, 2022

Ronel was amazing. helped me to solve the issue with the connection.
awesome support. great app. will keep using.

Alyaka.com
United Kingdom
5 months using the app
May 21, 2022

ALLENT M was so helpful and set everything us they helped me out soooo sooo much thankyou once again

cuteyummythings
United States
5 months using the app
January 28, 2022

Support is great. Eunice fixed our technical issue within a couple of minutes even though we're just running on the free plan for now.

Je Vois la Vie en Vosges
France
5 months using the app
March 22, 2022

Yotpo has been such a HUGE help at installing the review widget and star rating widget on my site. Lemuel was so fast and efficient.

MollyThreads
United States
5 months using the app
October 5, 2023

Great service, easy to use app. John G was quick to help ad find a solution

TightVac Europe
Netherlands
5 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

October 26, 2021

Great app for reviews, especially for a new store. Always very prompt and helpful support when needed.

Thomas Krause Shop
United States
5 months using the app
July 26, 2021

Yotpo Eunice gave me superb and professional help, really appreciate his or her patience and kindness. This is a company I would love to recommend and work with.

dealkingkonguk
Canada
5 months using the app
Edited December 8, 2021

James c, Gimbert M & Lemuel. has a great service for me. Good behavior, understanding. I really appreciate his good service.

remi-club-2
United States
5 months using the app
September 14, 2023

Good service from Ruzsel John N

Havenly Decor
United States
5 months using the app