Reviews (7,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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I just had a great customer service experience! The support person was very patient, attentive and 100% willing to help!! Like a human and not a 'machine' type of customer support!
チャットでの対応がとても素早く、そして丁寧で、優しく教えてくれました！AIよりはるかに良い！！助かります！！ ............................................
Great customer support from John, Kenneth & Albert. I would like to be able to edit review titles manually, but I've only just started using the service after using Kudobuzz before. It would also be nice to be able to import site reviews from other platforms, as currently only product-specific reviews can be imported. Nice intuitive platform for reviews.
It's really good. Help us improve our service and products.
cubiestore.com
This app helps our store always and gives us more chance to reach out new customers than without this app.
And also customre service is alwasy great helpful. I started chat and Radly responsed very quickly and solve my problems. What a great support!!!! This app is always first choice app!!!
James was helpful, he sent alot of screenshots to direct my attention to the next steps in using Yatpo.
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I needed to change the opacity and color of my reviews tab after doing a Google Analysis. Donald from Growth Support answered my chat and helped me navigate. I went back later to check and it was unable to save. The great thing is that Yotpo sends the chat and I was able to respond and still chat with Donald who fixed it for me and now it's live. That was fast and the best client service on a back end provider I've had in a long time. Thanks for making it so easy!
Nice customer service. Very quick and prompt assistance from Nick S! -------------------------------
Using Yotpo has been great for our store. The interface is very easy to navigate and the customer service, particularly James and Manny, is always very responsive and helpful!
The APP is great and the customer service is fabulous! Always very helpful and speedy with changes.