Reviews (7,163)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Thanks Ed for your help! The client service is amazing! I will continue using Yotpo for my marketing strategy
I've been using this app for some time, but tonight i needed to check some conversion tracking codes and activate another item, and i was having difficulties - jumped onto online chat and Keith was there on my online chat response and within 15 minutes, the whole thing was sorted out and done! THANK YOU KEITH! Now that's fast service!!! 5 stars from me - great service Yotpo!!! Good job!!!
The customer service has been incredible. They were able to remedy a couple issues we had on our end during the integration. highly recommend.
Albert V was super helpful. Took care of all my issues in less than 5 minutes. The layout of the reviews on my site looks great.
Love the customer service from Junalou on this app. Due to some other social media updates, I lost connectivity. I was able to redo most of it, but since I'm not too techy, I got stuck on the API secret key stuff. Junalou was immediately available to chat, easily understood my issue, and walked me through it. Done! Then he noticed my widgets were also gone, so he fixed that right up within seconds! Honestly, I think the customer service is sometimes more important than what the app does. I highly recommend yotpo. AND Junalou!!
Customer Service from John G was exceptional. Helped me get star ratings visible on my collection and product pages. John was extremely helpful, professional and patient. Highly recommend.
An update to my review, support is beyond awesome, Rhemy just helped us with reinstalling the app after we changed the theme. Yes, she is working on Sundy, very smart and very quick. I wish there was more than 5 stars to give to Yotpo and Rhemy! This app has great features and even though it is new to us, we can see that it will have a positive impact on our sales.
Another thing, support is amazing; we had an issue on a Saturday and support responded in a few minutes and fixed the issue in another few even though we're still on the free version!
Good support from Allen from Yotpo! Was speedy in his replies, understood what I was looking to achieve, and was able to direct me to the solution.
Alber V helped me today with all my questions. He responded quickly and politely. thanks for this support.
This app and their customer service are both extremely helpful
Couldn't do without it!
So happy to be working with this team.