Reviews (7,160)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Great app. Support is great also, they assisted us fast and give solution to our problem in less than 10 minutes. Thanks!
Customer support rep Junalou was great and responded quickly with checking to ensure that all the reviews widget and the social media connections were set up correctly. Her help further gave us the confidence that Yotpo is customer centric and results focused. She was courteous and concerned and patient. I felt very comfortable having her help me. I am looking forward to utilizing the features of Yotpo on our website. Looking forward to our re-launch on Shopify.com.
So far so good, I like that there's a free tier that seems to do enough. Would recommend Yotpo so far, though I haven't tried other review apps, set up has been good and easy to understand.
Daniel P helped with all my questions and provided screenshots. Thanks Daniel!
Thank you for sharing your thoughts with us!
Jan from Yotpo support assisted me with all my issues & resolve them. This app is great & Jan from their support team is amazing
Hi Barcode Glam! Thanks for taking the time to write a review. We are so glad you had a great experience with our support team and are enjoying Yotpo!
Yoypo has a strong support staff / team. Staff is always very knowledgable and fast in responding queries. never let down ! It is also a very useful tool thanks alot team. looking forward to more awesome features in future
Their customer service chat agent Reinier and Vien Saints were amazing and easy to work with they both helped me with all the installation of the widget. Thank you
Its VERY expensive, but customer service is great.
Would request option to send whatsapp msgs to collect review.
Thank you for writing a review — we value your feedback.
I sort help to better understand this app and was helped by Radly.
He guided me through the Facebook and Instagram set up process, with success.
Excellent way to show social proof at a glance. Has been an indispensable tool for our development as a brand. Love that we can add ratings to product cards across collections, and in a single review page for easy promotion.
Thank you so much for the kind review. We're so happy to hear you're seeing the benefits of Yotpo and it's had a positive impact on your brand.