Reviews (7,163)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

September 20, 2018

The app works very well and the customer service support is really fast and also they do an amazing job fixing issues on the site

RainforestAdventures
United States
Over 2 years using the app
Edited April 14, 2022

They are really amazing! They will help you anytime you have issues. Its been great and it helps with our SEO

Juka's Organic Co.
United States
Over 2 years using the app
April 19, 2023

Don't be scared off by the dated UI. Yotpo is an indispensable part of our user feedback cycle. Implementation was painless and I'm always discovering new capabilities. We're extremely satisfied with this app.

PorkRinds.com
United States
Over 2 years using the app
December 4, 2019

Great support. Definitely, a must-use app for any store that wants to know what their customer thinks about their products or services :)

Muezart
India
Over 2 years using the app
September 7, 2021

Eunice really helped me just now to change the colours of my reviews. Enjoying using so far. Would recommend

Airhead
United Kingdom
Over 2 years using the app
December 20, 2017

When it comes to getting more reviews, Yotpo delivers. We received 10x more product reviews in just a few days time than we did in 6 months with the Shopify "Product Reviews" app.

Boody Australia
Australia
Over 2 years using the app
Edited July 22, 2020

Mary Ann was great! She was quick & responsive in helping us get the app to work on our website the way we wanted.

Broke Amateur Racing Co.
United States
Over 2 years using the app
October 13, 2021

Love Yotpo's customer service chat. Super easy to get help from folks who know. Don is the best. Thank you!

A L T W E L L
United States
Over 2 years using the app
January 24, 2022

We have used this app for a while & the customer service is fantastic. Started with Free plan for a couple years - now upgrading. Still received great service even with the FREE plan!

Leetie Lovendale
United States
Over 2 years using the app
November 11, 2017

Not very pleased with the auto post functionality. We have reviews that have not been moderated being posted on google. I would like to remove it and the help is almost non-existent.

Perfectsculptbras
Canada
Over 2 years using the app