Reviews (7,163)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

June 15, 2022

Helpful support from Sugar L over at Yotpo. App works great.\ and is way better than the Shopify app.

Traveler Guitar
United States
Over 2 years using the app
Edited March 31, 2023

Had great customer support from Edilyn B. She took the time to blacklist a few products as I was having a hard time with the process!

Allen M. was super helpful in providing a review summary for all our products and recipes as well!

Cabot Creamery
United States
Over 2 years using the app
Edited December 23, 2019

So far the customer support has continued to be excellent. Glad to have them available to quickly sort and fix issues.

Update 3 months later - Easiest integration, friendly team and continue to provide an excellent level of support.

The Alchemist's Kitchen
United States
Over 2 years using the app
January 20, 2022

So far the support is amazing! I haven't had the app for too long, but I'm sure with all the integrations it will be great. Thank you!

Bamboo is Better
United States
Over 2 years using the app
July 23, 2022

I really appreciate this app works perfectly with the intergration Support team are fantastic. Highly recommend this app

Alchemy Botanical Skincare
Australia
Over 2 years using the app
Edited September 21, 2021

We have been very happy with Yotpo across our international websites, and using visual reviews & Q&A features is very beneficial for our product. Yotpo's support is very helpful, I felt well taken care of! Highly recommended.

Siccaro DK
Denmark
Over 2 years using the app
Yotpo replied December 31, 2020

Thank you for your review. We're happy to hear we were able to help you get up and running!

September 22, 2022

I've liked using Yotpo so far. I chose this app because it automatically sends review requests to customers and it's been pretty easy to integrate on my site. Joian was quick and efficient in helping me with my most recent question.

USA Fermentation Weights
United States
Over 2 years using the app
December 5, 2016

Yotpo is amazing for sourcing reviews from our customers. We only use the free version at the moment, but the functionality to send in-email reviews gets some great feedback from our customers, because it doesn't take up a lot of their time to do.

Kitchen Junky
South Africa
Over 2 years using the app
Edited May 26, 2021

Not only great app but they also provide amazing customer support. Highly recommended for any eCommerce business.

Ramen Hero
United States
Over 2 years using the app
June 12, 2019

Great app, even better customer support -- I have been using them for several months now, and every time I need assistance with something, someone from Yotpo support not only replies to me *but also fixes my problem!* within 24 hours. Lervin and Danreb are just two of the great reps who have helped me... Thanks, Yotpo!

CivvieSupply
United States
Over 2 years using the app
Yotpo replied June 16, 2019

Hey CivvieSupply, love this great feedback! Thanks for taking the time to leave a review!