Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

August 31, 2015

Brilliant service. The customer support is very quick and very helpful. I wanted to use reviews I had received from other stores and the customer support sent me what I needed to get that done and even set it up for me. It is now working brilliantly. Thanks so much guys!

Anna Carla Beachwear
Australia
Over 2 years using the app
Edited September 30, 2016

Way expensive if you want to see real SEO or google results. The "publish to website button" its difficult to use.

The plans beyond basic absolutely ridiculously priced!!!

Buddhapants 2
United States
Over 2 years using the app
January 1, 2017

One of the best apps for reviews. Integration is very easy. Makes it very easy for customers to leave their reviews.

Rraostore
United States
Over 2 years using the app
Edited August 11, 2024

Clean and complete app. The installation was a bit hard for me but the support team was there to help. I was looking for such an app for a long time. I got introduced to it by the Shopify support team. Great support.

Update: I installed the app as it was getting too expensive for me and there were cheaper options. Surprisingly, you can't uninstall the widgets as easily as you install them. I needed to give back-end permission to the support agent to do it for me.

Magic T
New Zealand
Over 2 years using the app
November 18, 2022

Jeorge was of extreme help to me! I had duplicate reviews showing up and some formatting issues he fixed in a timely manner. Thank you!

The Caviar Co.
United States
Over 2 years using the app
January 31, 2016

Yotpo Rocks. It's by far the best review app I've ever used in my stores. The app has plenty of features and is super easy to install. Not to mention that it helps improve conversions.

Sweethomesource
Canada
Over 2 years using the app
October 13, 2023

This app is really easy to use and John G gave me excellent customer service. He stored my issue in under 10 minutes I am a very happy Customer.

Lily & Rock
United Kingdom
Over 2 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

February 16, 2022

LOVE LOVE THIS APPP!"
Nick was amazing with helping me post my Yopto comments on my website! Yopto always has the best support staff

Eyeful Essentials
United States
Over 2 years using the app
May 17, 2023

Yopto is hands down the best review platform around. Their support team is top-notch. Just needed a little help but Allen M went out of their way to help me. 5 stars

Man Cave Collectibles
Ireland
Over 2 years using the app
August 23, 2022

This app is stable and full of features.
Their customer service is also prompt and their technical support solved my issue within an hour.
A+

FreshJax
United States
Over 2 years using the app