Reviews (7,165)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited November 18, 2019

Excellent way to show social proof at a glance. Has been an indispensable tool for our development as a brand. Love that we can add ratings to product cards across collections, and in a single review page for easy promotion.

Barber Strong
United States
About 2 years using the app
Yotpo replied November 19, 2019

Thank you so much for the kind review. We're so happy to hear you're seeing the benefits of Yotpo and it's had a positive impact on your brand.

January 28, 2022

Bonne application, est très bonne aide de la part de Kenn qui a pu m'aider dans l'installation. Merci !

Dear Bill
France
About 2 years using the app
May 24, 2022

excellent service very nice experience.highly satisfied with the prompt service. thank you so much!!!

Zosi Technology
Hong Kong SAR
About 2 years using the app
January 30, 2021

Excellent support from the team - very quick to respond. Thanks for your help. Automatic email feature works really well.

Quagga
United Kingdom
About 2 years using the app
Yotpo replied January 31, 2021

Thank you for your review, we really appreciate your feedback.

October 20, 2016

Pretty decent, a little complicated but works great.

Top Notch Mobile Parts
Canada
About 2 years using the app
January 20, 2021

I love using this app. really helpful. I have been able to collect reviews and post it on my site. It helps my customers to make their purchase decision.

Clutcheeet
Canada
About 2 years using the app
Yotpo replied January 26, 2021

Thank you for leaving a review. We're happy to hear you're already seeing the benefits of using Yotpo!

Edited December 18, 2019

Great customer service (helpful and fast), not too hard to set up and performs really well on site for customers too. Good integrations and automatic review requests.

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Updated: Really helpful customer service yet again, quick and resolved the issue too

Team Timbuktu
Australia
About 2 years using the app
February 16, 2023

Great experience with James for support!
Looking forward to keep working with Yotpo products and reviews

Lou Square
United States
About 2 years using the app
Yotpo replied February 24, 2023

Thanks for your feedback, we really appreciate it.

January 25, 2018

I didn't expect the excellent customer service and help with on-boarding to YotPo. Thank you Amit, you were great brother.

Topspasupply Com
United States
About 2 years using the app
Edited April 22, 2023

Timely support is very important to us. The app is efficient and Yotpo support team is friendly and helpful, especially Allen M, his prompt support is very much appreciated. I like their all in one app so I don't have to install too many different apps for the different functions also. So far so good. Thanks to the Yotpo customer services for the help.

EASVEN
Singapore
About 2 years using the app