Reviews (7,177)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

October 27, 2023

Daniel P helped with all my questions and provided screenshots. Thanks Daniel!

HalfPriceDrapes.com
United States
About 2 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

Edited October 28, 2024

Their customer service chat agent Reinier and Vien Saints were amazing and easy to work with they both helped me with all the installation of the widget. Thank you

Bomens
Canada
About 2 years using the app
June 27, 2022

I sort help to better understand this app and was helped by Radly.
He guided me through the Facebook and Instagram set up process, with success.

Hopeford Streams
Canada
About 2 years using the app
Edited November 18, 2019

Excellent way to show social proof at a glance. Has been an indispensable tool for our development as a brand. Love that we can add ratings to product cards across collections, and in a single review page for easy promotion.

Barber Strong
United States
About 2 years using the app
Yotpo replied November 19, 2019

Thank you so much for the kind review. We're so happy to hear you're seeing the benefits of Yotpo and it's had a positive impact on your brand.

January 28, 2022

Bonne application, est très bonne aide de la part de Kenn qui a pu m'aider dans l'installation. Merci !

Dear Bill
France
About 2 years using the app
December 6, 2023

Its VERY expensive, but customer service is great.
Would request option to send whatsapp msgs to collect review.

See Love
India
About 2 years using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

January 30, 2021

Excellent support from the team - very quick to respond. Thanks for your help. Automatic email feature works really well.

Quagga
United Kingdom
About 2 years using the app
Yotpo replied January 31, 2021

Thank you for your review, we really appreciate your feedback.

May 24, 2022

excellent service very nice experience.highly satisfied with the prompt service. thank you so much!!!

Zosi Technology
Hong Kong SAR
About 2 years using the app
October 20, 2016

Pretty decent, a little complicated but works great.

Top Notch Mobile Parts
Canada
About 2 years using the app
January 20, 2021

I love using this app. really helpful. I have been able to collect reviews and post it on my site. It helps my customers to make their purchase decision.

Clutcheeet
Canada
About 2 years using the app
Yotpo replied January 26, 2021

Thank you for leaving a review. We're happy to hear you're already seeing the benefits of using Yotpo!