Reviews (7,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Pretty decent, a little complicated but works great.
I love using this app. really helpful. I have been able to collect reviews and post it on my site. It helps my customers to make their purchase decision.
Thank you for leaving a review. We're happy to hear you're already seeing the benefits of using Yotpo!
Great customer service (helpful and fast), not too hard to set up and performs really well on site for customers too. Good integrations and automatic review requests.
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Updated: Really helpful customer service yet again, quick and resolved the issue too
Fantastic! Customizable, and transferable! We switched platforms, and were so glad that we stuck with Yotpo so we didn't have to lose years of reviews!
Thanks for your feedback, we really appreciate it.
Great experience with James for support!
Looking forward to keep working with Yotpo products and reviews
Thanks for your feedback, we really appreciate it.
Its VERY expensive, but customer service is great.
Would request option to send whatsapp msgs to collect review.
Thank you for writing a review — we value your feedback.
I didn't expect the excellent customer service and help with on-boarding to YotPo. Thank you Amit, you were great brother.
Timely support is very important to us. The app is efficient and Yotpo support team is friendly and helpful, especially Allen M, his prompt support is very much appreciated. I like their all in one app so I don't have to install too many different apps for the different functions also. So far so good. Thanks to the Yotpo customer services for the help.
I had updated my theme and in the process had deleted my reviews. I was trying to re-install everything, and being ignorant in coding, reached out to support and got Allen M. He first tried explaining the steps but when it became clear that I was a danger to myself, he offered to install the app, the widgets and even helped me to personalize the text on the site and told me where to find it should I want to change again. Thanks Allen you saved my Saturday afternoon (and probably Sunday morning).
Donald U was a great help! Solved our problem and was super helpful. Glad to have great customer support.