Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

September 7, 2022

レビューアプリの定番です。
カスタマイズ性が非常に高いため、どのテーマに対しても汎用的に使うことが可能です。
また、サポートは英語ですがレスポンスが早く別のレビューアプリからインポート関連もすぐに行うことができるのでオススメです。

Globalkitchen Japan
Japan
About 2 years using the app
June 16, 2021

Very lovely and helpful team! I had 'Mark' help me install review widgets and more :) Thanks for the Help Yotpo Team.

Glamabox Cosmetix ☆
Australia
About 2 years using the app
March 27, 2022

I love this app. It really showcases my product reviews so potential customers can see them easily. Yotpo's customer support is very responsive and knowledgable, especially James Edmar C. He quickly helped me troubleshoot issues I was having and saved me so much time! Thanks James! It would be amazing if Yotpo's R&D team was able to activate the reviews tab on mobile asap since the majority of my customers shop that way now. Then I'll leave a 6-star review ;) Thanks James & Yotpo!

VLM
United States
About 2 years using the app
December 2, 2022

Ronel was so helpful and quick with getting a reviews page up and running! Still new to Yopto, but absolutely loving the functionalities so far.

FUQUETTE
United States
About 2 years using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

June 14, 2021

Immediate reply and quick solution found with my issue. Great customer service and very professional rep!

PERFECT!MPERFECTiON
United States
About 2 years using the app
April 29, 2020

We use this app for our reviews. Period. It works great, customer service is great. I'm not aware of anything better out there. Don't plan on switching or looking either.

Eyetamins, Inc.
United States
About 2 years using the app
November 5, 2021

excellent support my problem was solved in less than 10min. I recommand yotpo and i give 5 stars !!!

Creabibenval
France
About 2 years using the app
January 3, 2018

YOTPO has been a game changer for our business. Managing, promoting and utilizing customer feedback has been streamlined and enhanced with this application. The customer service is second to none and while it is pricy... it is worth it if you are committed to growing your business online where customer reviews are EVERYTHING.

Red Land Cotton
United States
About 2 years using the app
July 6, 2021

Yotpo chat support is really good, super helpful and speedy. After some frustration with costing transparency the team support has done a great job. Thanks !!

120 Ventures Inc
Canada
About 2 years using the app
Edited November 13, 2019

Needed help aligning the star review widget on my site and they promptly fixed the issue. Couldn't be happier with service.

Barrel Band
United States
About 2 years using the app
Yotpo replied October 28, 2019

Thank you for taking the time to leave a review. Happy to hear our customer support team was able to help!