Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

December 2, 2022

Ronel was so helpful and quick with getting a reviews page up and running! Still new to Yopto, but absolutely loving the functionalities so far.

FUQUETTE
United States
About 2 years using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

June 14, 2021

Immediate reply and quick solution found with my issue. Great customer service and very professional rep!

PERFECT!MPERFECTiON
United States
About 2 years using the app
April 29, 2020

We use this app for our reviews. Period. It works great, customer service is great. I'm not aware of anything better out there. Don't plan on switching or looking either.

Eyetamins, Inc.
United States
About 2 years using the app
November 5, 2021

excellent support my problem was solved in less than 10min. I recommand yotpo and i give 5 stars !!!

Creabibenval
France
About 2 years using the app
January 3, 2018

YOTPO has been a game changer for our business. Managing, promoting and utilizing customer feedback has been streamlined and enhanced with this application. The customer service is second to none and while it is pricy... it is worth it if you are committed to growing your business online where customer reviews are EVERYTHING.

Red Land Cotton
United States
About 2 years using the app
July 6, 2021

Yotpo chat support is really good, super helpful and speedy. After some frustration with costing transparency the team support has done a great job. Thanks !!

120 Ventures Inc
Canada
About 2 years using the app
Edited November 13, 2019

Needed help aligning the star review widget on my site and they promptly fixed the issue. Couldn't be happier with service.

Barrel Band
United States
About 2 years using the app
Yotpo replied October 28, 2019

Thank you for taking the time to leave a review. Happy to hear our customer support team was able to help!

January 17, 2022

Donald U was very helpful and provided great service! I am new using this app and he made it all so clear and easy!

Finnelis Mindset
United States
Almost 2 years using the app
Edited January 12, 2022

I had an amazing person "Nick S." He helped me today figuring out why my manual reviews were not being received and help me understand the CSV file. Problem solved! So grateful! Thanks so much!

Chit Chat Art
United States
Almost 2 years using the app
August 13, 2022

I needed help getting my widgets to work and getting Stars to show on collection pages and Nick S was super helpful on the live chat and sorted it all for me!
Looking forward to collecting reviews now :)

Hachure.active
United Kingdom
Almost 2 years using the app