Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

January 17, 2022

Donald U was very helpful and provided great service! I am new using this app and he made it all so clear and easy!

Finnelis Mindset
United States
Almost 2 years using the app
Edited January 12, 2022

I had an amazing person "Nick S." He helped me today figuring out why my manual reviews were not being received and help me understand the CSV file. Problem solved! So grateful! Thanks so much!

Chit Chat Art
United States
Almost 2 years using the app
August 13, 2022

I needed help getting my widgets to work and getting Stars to show on collection pages and Nick S was super helpful on the live chat and sorted it all for me!
Looking forward to collecting reviews now :)

Hachure.active
United Kingdom
Almost 2 years using the app
April 26, 2021

I was struggling to migrate reviews from the old website to my new platform, Anne from Yopto has been my absolute saviour and an utter superstar! She did all of the work for me as I kept hitting obstacles and was happy to give me a huge amount of time to resolve this. Well done Yopto and especially Anne for your patience and attention to detail. Amazing! I would give you 6 stars if I could.

The Max Welt Company
United Kingdom
Almost 2 years using the app
January 19, 2020

Super happy with App and customer service so far. The User generated content looks very promising. The automated features make it easy to use once set up.

Mad Monk Tea
United States
Almost 2 years using the app
September 4, 2022

Helped get set up with everything I needed. Simoun was a huge help and I am very satisfied with the service.

Fresh Peaches
United States
Almost 2 years using the app
October 14, 2021

Ed was really helpful with installing the stars on our shopify website. He answered my questions quickly and provided support in a timely matter.

Bianchi Candle Co
United States
Almost 2 years using the app
February 7, 2020

YOTPO has been great! Love having the reviews added to my site. I had a hard time figuring out how to install the "Rich Snippets" option- BUT I used the Yotpo live chat option and the Yotpo representative (PAUL! :) ) helped install that feature for me. I am SO very happy with Yotpo and grateful to have received so many wonderful reviews on my shop, thanks to their app. ALOHA!

Mika Harmony
United States
Almost 2 years using the app
July 19, 2022

Doner P was really helpful! I had a lot of questions and they helped me through all of them quickly and efficiently.

thehappyera.com
Canada
Almost 2 years using the app
Edited October 22, 2019

Easy to use and install... migration from Magento was a breeze thanks to Dana's help with explaining what's required and providing the necessary steps to do so. Support response was fast, all my questions were answered clearly, and after sending the export file, the reviews were uploaded the same day! Was pleasantly surprised. Thank you! (2018)
Have dealt with the Yotpo support team a few times and today, Bernard was extremely fast and efficient in assisting me with my issue. Have Yotpo on two Shopify sites and both work well. Thank you! (2019)

Andatech Pty Ltd
Australia
Almost 2 years using the app