Reviews (7,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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The customer support team is amazing! I own a small business and use shopify as a platform, I would like to say this to fellow owners here, try their customer support! They will give you dedicated time and take care of all the hassle for you to satisfy your concerns! I am definitely a fan, specifically Jounalou from support team has gone over for all our needs! I would give more than 5 stars if I could and HIGHLY RECOMMEND YOTPO due to amazing customer service
Joian Z was great! They helped me navigate the app. I appreciate the quick support!
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Great app and great customer service! Eunice was quick and so helpful! I would recommend Yotpo to any site for reviews.
Nick helped me a lot, hes an awesome. thank you for the help and i really appreciate it. the app is good
Edit: James helped me import my reviews and fixed the mistakes I made. I wouldn't pick another app to manage the reviews on my shop
I wasn't able to install the code on my site but thanks to Junalou who helped me nearly an hour to check all the codes and replace them with the correct ones. I can't describe how thankful I'm for his help. In terms of Yopto, it's a great tool. If you are running an e-commerce site, it's a must-have app. You can start with the free version and once you start making money you can switch to the paid one which comes with so many cool enablers.
I used the Chat function right from my app and Anne knew exactly where to go to fix the problem, she got the widget installed on my theme without hesitation. It looks great! and the service was fast and easy. Thank you
We used Donor P and was an amazing experience, really clear and helpful and we got what we needed done quickly and successfully. Definitely will be using for future endeavours and hope we can connect with Donor P again.
I received great support from Yotpo's Daniel in updating custom elements on our website. Response rate was fast and efficient.
Don assisted me with moving over from Loox and fixing up issues with coding. He was so helpful and patient with me (even when I got sidetracked and disappeared for a while). Amazing customer service! Thank you :)
I was very nicely assisted today to help me improve the look of our automatic review emails. Very helpful!