Reviews (7,166)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

July 17, 2023

Warly S was very helpful. He addressed the issue right away and I was able to go about my day. I would suggest that administrator's should have the permission to change their own profile details.

ATWATER
United States
Almost 2 years using the app
Edited July 7, 2022

Support team are always quick and helpful. Thanks Lemuel for your help today. Got the answer quickly.

Yeshair Australia
Australia
Almost 2 years using the app
Edited January 16, 2023

I had a new theme installed and my reviews weren't showing up. I reached out to Ronel via chat, and he logged into the backend and worked his magic. My reviews were showing up within minutes of contacting Yotpo. Excellent customer service!

Vik VarWoo, LLC.
United States
Almost 2 years using the app
Yotpo replied February 16, 2021

Thank you so much for leaving a review. We're happy to hear Eleen was able to assist you with your issues.

Edited October 7, 2022

Excelente servicio, Ronel R me ayudo con todo lo que necesitaba aun teniendo un plan gratuito por ahora

ludaa.mx
Mexico
Almost 2 years using the app
January 19, 2022

James was a great help, I hadn't installed my widget properly but he fixed my issues really quickly!

Positively Woo Woo
United States
Almost 2 years using the app
November 1, 2019

Yotpo team is brilliant. The app is super easy to use and the support staff is very knowledgeable and they are very quick with responding to your questions and going above and beyond. Highly recommend this app ! 10/10 !!!!!!!

Vukul | Official Store
United Kingdom
Almost 2 years using the app
Yotpo replied November 4, 2019

Thank you for the kind words. We're thrilled to hear you're enjoying Yotpo and our support team is hitting the mark!

January 31, 2018

This app is very good for e commerce, can be displayed on both product collection and the single product page. Very easy to install. What's more, the customer services are pretty fast and helpful, they can handle everything we can't.
Thank you!

Chicdresses
United States
Almost 2 years using the app
June 22, 2021

I was given a lot of help regarding a feature I found un helpful. She successfully removed it from my site

Trendy Tresses
United Kingdom
Almost 2 years using the app
June 27, 2022

Yopto is perfect app for our Shopify website and very easy to use. Also customer service is very fast and responsive.
Customer service agent Howell was very helpful and explained my issue in detail.

XPOSED
United Kingdom
Almost 2 years using the app
Edited April 5, 2021

Great App and very friendly and helpful customer support! I just contacted their customer service team, Mary Ann. She is great and I absolutely satisfy with this App!

Baku Market US
United States
Almost 2 years using the app