Reviews (7,175)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

February 20, 2023

Warly in chat who handled my support ticket went above and beyond to solve my issue in less than 10 min. My issue was related to a limitation that is being worked by Yotpo to improve its features and functionality. Instead of just leaving me hanging until the improvement is in place - Warly, customer support, found a workaround to solve my issue instantly.

Green Bee Life
United States
12 months using the app
Yotpo replied February 24, 2023

Thanks for your feedback, we really appreciate it.

Edited September 7, 2021

I used this app many months ago. I really like it. Customer service was spot on and helped me integrate with so much of patience. Recommend it.

Vapecircle
United Kingdom
12 months using the app
March 17, 2023

Thanks for the support Yotpo Daniel, appreciate the custom code. Very helpful

Buck Palmer
United States
12 months using the app
December 3, 2022

I needed help with adding the reviews carousel to my website, I was stuck & a little confused. I reached out to the support team at Yotpo & got Nicole L. Nicole was very supportive, helpful!! Took care of me in less than 5 minutes. Thank you so much Nicole for you help!! I highly recommend Yotpo!

VaNor' Glosses
United States
12 months using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

October 2, 2022

Such amazing customer service!!! Radly was a huge help!!! I would definitely recommend this app!!!!!

My Glitter Fix
United States
12 months using the app
June 24, 2021

First the crew that supports this app is really helpful. I was having issues installing the app and one of the representatives actually installed it for me and I love that. Looking forward

Zaserr
United States
12 months using the app
December 3, 2014

I love how Yotpo reviews are very unique looking and standout for the customer! Their support is very helpful and have so far did things to help my business website such as coding and what not. If you get stuck they can always help!

HeavenOnHammocks
United States
12 months using the app
April 2, 2014

Love Yotpo! Very user friendly. Customer support is great and we noticed immediate results. And somehow it's free...so definitely give it a try!

beardition
United States
12 months using the app
August 8, 2021

Rilu Jane from support was extremely helpful in troubleshooting my issues and even went into my account and helped me fix some of the code directly. Best support I've ever received.

Naturalwicks.com
United States
12 months using the app
December 20, 2022

Great setup support from Ronel! I needed help migrating reviews, and they took care of everything. Thanks!

Jackalo
United States
12 months using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!