Reviews (7,140)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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好东西
Update: I recently had an issue with an incorrect review posted by a customer. After I resolve the matter with the customer, it was initially hard to get it resolved on Yotpo. I had to get in touch with a member of the support team. Fortunately, Reymon N. Was extremely helpful. Once again he went above and beyond, and got the matter resolved beautifully.
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Yotpo's support person Rhenant went way above & beyond to help me with installation of the widget on Shopify, which was otherwise pretty confusing to me. Rhenant really stuck with me and went the extra mile, giving me exactly what I neede and more than I expected in terms of help. Rhenant is great!
We appreciate your feedback, thank you!
Shout out to Ruzsel J for helping me through my questions today on Chat support. He was helpful and quick to answer my questions. Thanks!
Thank you for writing a review — we value your feedback.
Doner was able to resolve our request quickly + easily! Much appreciated!
Thank you for the feedback! We appreciate your support and are always here to help!
Great App - Helps give my customers reassurance on their purchases and brand trust.
Also customer support is great, thanks so much!
Thank you for sharing your thoughts with us!
Yotpo has been a game-changer for my Shopify store, seamlessly integrating with the platform and revolutionizing the way I build customer trust. Its user-friendly interface and automated review requests post-purchase have not only saved me time but also generated valuable feedback. The visually appealing and customizable review widgets enhance the overall aesthetic of my store, while the social proof has significantly boosted customer confidence and conversion rates. The exceptional customer support, coupled with powerful analytics, makes Yotpo an indispensable tool for any serious e-commerce entrepreneur looking to create a trustworthy and appealing online presence. It's an investment that pays off in increased sales, customer loyalty, and a polished brand image. Highly recommended!
Thanks for your feedback, we really appreciate it.
Customer support is very helpful in aiding the implementation of the review widgets. John G. aided me in quickly making changes and implementing on the home page.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
John G helped me so quickly on a weekend. He assisted me to group products and solved my issue within minutes. Thank you John!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Works great, appreciate the assistance by Doner P to seamlessly transition widgets and info from theme to theme when we do changes.
We appreciate your feedback, thank you!
Super fast and quick to solve my problem. These guys are amazing.
We appreciate your feedback, thank you!