Reviews (7,178)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

January 19, 2022

James was a great help, I hadn't installed my widget properly but he fixed my issues really quickly!

Positively Woo Woo
United States
Almost 2 years using the app
November 1, 2019

Yotpo team is brilliant. The app is super easy to use and the support staff is very knowledgeable and they are very quick with responding to your questions and going above and beyond. Highly recommend this app ! 10/10 !!!!!!!

Vukul | Official Store
United Kingdom
Almost 2 years using the app
Yotpo replied November 4, 2019

Thank you for the kind words. We're thrilled to hear you're enjoying Yotpo and our support team is hitting the mark!

January 31, 2018

This app is very good for e commerce, can be displayed on both product collection and the single product page. Very easy to install. What's more, the customer services are pretty fast and helpful, they can handle everything we can't.
Thank you!

Chicdresses
United States
Almost 2 years using the app
June 22, 2021

I was given a lot of help regarding a feature I found un helpful. She successfully removed it from my site

Trendy Tresses
United Kingdom
Almost 2 years using the app
June 27, 2022

Yopto is perfect app for our Shopify website and very easy to use. Also customer service is very fast and responsive.
Customer service agent Howell was very helpful and explained my issue in detail.

XPOSED
United Kingdom
Almost 2 years using the app
Edited April 5, 2021

Great App and very friendly and helpful customer support! I just contacted their customer service team, Mary Ann. She is great and I absolutely satisfy with this App!

Baku Market US
United States
Almost 2 years using the app
June 1, 2021

Great app, lots of helpful features. Very useful for our customers. Support is always available, courteous, and very helpful. Thanks Mark for your help.

Dandy Horse Bikes
United States
Almost 2 years using the app
January 21, 2020

A great support team and an amazing app that is helping our store. Jo L from customer service was very helpful and provided informative and useful advice, link to articles and guidance.

Rod Armour
Australia
Almost 2 years using the app
October 6, 2014

This is a terrific, must have app. The premium version has amazing features and the support is fast and friendly.

A Much Better Way
United States
Almost 2 years using the app
May 2, 2021

Great app! Ronel quickly helped resolve a couple issues I was having with the placement of my Yotpo reviews widgets. Awesome customer service!

Ensight Design
United States
Almost 2 years using the app