Reviews (7,168)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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I love this app so far! Looks great and was able to have it installed both on product pages as well as collections. I imported previously collected reviews by contacting support. Josh was a huge help getting the old reviews imported as well as placing some code that I couldn't figure out. I like that you can set automatic emails to go out to your customers after their purchase. Highly recommend!!
Hey Lilac & Clover, thank you for your awesome feedback! We are so glad you are enjoying your experience with Yotpo :)
They immediately fixed the issue when I pointed out that the review tag was broken. Additionally, they went above and beyond to resolve other problems as well. I never imagined such an experience was possible through chat. It was one of the best customer service experiences of my life. I sincerely hope that one day it will be available in Japanese.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
John G was very helpful and treated my questions with patience and kindness.
Thank you for sharing your thoughts with us!
I love this app so far. Their support service is awesome They are very helpful every time. It is definitely working for me. Updating my review - These guys are genuinely very helpful. I would highly recommend them. They make it so easy to manage everything.
Realistically speaking, you're going to have to pay for a fully functional version, so the "free" tag is kind of misleading. That said, the platform, while very expensive, did exactly what it said it would do... collect reviews.
If you're in a business where reviews are important.... there's nothing better
James was SO patient! Thanks for all your time. After checking out MANY reviews app I chose Yotpo. It's great knowing they have such good support. Simoun was great too! Spent so much time dealing with my issues. Thanks!
We didn't want to show our customers names on the reviews. Happy the customer support from Yotpo helped us with the problem so quickly. Thank you. We are still new to the app, don't get used to it but great app so far.
I had an outstanding experience. Rheneat was patient and extremely knowledgeable. He cleaned my store up and installed several features that added great value to my store. I’m not in any way techy and I just couldn’t figure it out myself. He followed up with me as promised. Definitely the Best of the Best.
Gabriel is amazing! So helpful and efficient!
Thanks for your feedback, we really appreciate it.
Very quick when it comes to customer service. Doner P was great help and answered all my questions and helped me get started with using the app.