Reviews (7,178)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

January 5, 2023

Thank you so much for the help Joian Z!
It was really great and helped us get reviews on google shopping.

AKIND
Sweden
Almost 2 years using the app
Yotpo replied January 18, 2023

Thank you for writing a review — we value your feedback.

October 27, 2021

I had some questions and asked for help. Howell Keith from customer support was amazing! Thanks for helping me out. Appreciate!

MAGICS.RO
Romania
Almost 2 years using the app
May 9, 2020

FASTEST support of any app that I've used. They added my reviews exactly where I wanted them. Would recommend just for the amazing support they have.

Electric Board Co.
United States
Almost 2 years using the app
April 13, 2022

Angelo is the best!! He helped me with everything i asked with no hesitation. I really recommend you speak to Angelo as he knows what he is doing and loves helping out

My Health Relief
Australia
Almost 2 years using the app
Edited February 26, 2021

This app really helps in creating trust with your customer and creating a good relationship for improved conversions and life time value. Thanks!

Barista Batch Coffee
United States
Almost 2 years using the app
March 26, 2023

Warly S was very helpful with getting my reviews app up and running. Great customer service and integration options.

LAY LO Pets
United States
Almost 2 years using the app
October 31, 2023

Joian Z was super quick and helpful with getting our reviews widget updated!

Ripple Foods
United States
Almost 2 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

March 21, 2019

I love this app so far! Looks great and was able to have it installed both on product pages as well as collections. I imported previously collected reviews by contacting support. Josh was a huge help getting the old reviews imported as well as placing some code that I couldn't figure out. I like that you can set automatic emails to go out to your customers after their purchase. Highly recommend!!

Lilac & Clover
Canada
Almost 2 years using the app
Yotpo replied March 27, 2019

Hey Lilac & Clover, thank you for your awesome feedback! We are so glad you are enjoying your experience with Yotpo :)

September 29, 2022

Great customer service. Easy to set up. Good value. We created a new website and were able to keep all of our reviews from our old website.

The Rustic House
United States
Almost 2 years using the app
October 4, 2023

John G was very helpful and treated my questions with patience and kindness.

Mello Daily
United States
Almost 2 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!