Reviews (7,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Very responsive and awesome support team especially Nick who has helped resolved our query very efficiently. Thanks Nick! Will recommend to other users.
I really like how the app helps me get reviews for my products it works efficiently and looks good on the website. Recently I changed themes which meant my previous reviews were no longer showing. I was quickly helped by Pauline at Yotpo who fixed it for me in no time!
I installed the app, added a ton of great quality reviews & even had an issue installing a widget but the support agent (Shyrene D) was incredible! Can't recommend this app more!
Fantástica, la atención al cliente es maravillosa. Los correos están muy bien diseñados y los clientes contestan sin problema. Me gusta poco a poco iremos escalando a mejor cuenta.
Thank you for taking the time to leave a review. We're happy to hear you're enjoying Yotpo!
Je ne connais pas encore bien toutes les fonctionnalités de l'application, et l'utilise pour le moment pour les reviews. Très satisfaite du service clientèle, notamment avec le chat en ligne. Anne m'a aidé rapidement et a pu m'expliquer en détail les actions qu'elles a faites, en toute transparence.
Love this app. By far the best review app I have tried. Great customer service as well. The app lets you collect reviews by sending customers emails a few days after placing their order.
Excellent and quite simply a necessity for every e-commerce business.
They immediately fixed the issue when I pointed out that the review tag was broken. Additionally, they went above and beyond to resolve other problems as well. I never imagined such an experience was possible through chat. It was one of the best customer service experiences of my life. I sincerely hope that one day it will be available in Japanese.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Amazing assistance I love this app ! Previously left but a returning customer, had issues with installing the widget since I previously had it installed. Mary Ann was able to assist me promptly and did an amazing job. Would recommend for all business owners looking to expand trust and promote brand word of mouth !
Thank you so much for such a glowing review! Happy to hear Mary Ann was able to help you set up and that everything is running smoothly.
I only just installed the app but so far so good. The customer service is speedy and superb. I had an issue and they were quick to respond and solve my problem.
Thanks for the great review, HoMade Studio!