Reviews (7,169)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

November 8, 2022

Very quick when it comes to customer service. Doner P was great help and answered all my questions and helped me get started with using the app.

Savor
United States
Almost 2 years using the app
May 10, 2022

The app has its issues, but every time I've run into a problem their customer service has saved me. Like I said, the app runs into a number of problems that can get annoying; however, each time my boss has chewed me out for a review-related issue, they've swooped in and help me out.

Titan Chair
United States
Almost 2 years using the app
October 29, 2021

Very responsive and awesome support team especially Nick who has helped resolved our query very efficiently. Thanks Nick! Will recommend to other users.

Bobbleware Pty Ltd
Australia
Almost 2 years using the app
Edited November 14, 2018

I really like how the app helps me get reviews for my products it works efficiently and looks good on the website. Recently I changed themes which meant my previous reviews were no longer showing. I was quickly helped by Pauline at Yotpo who fixed it for me in no time!

Voltage Sport
United Kingdom
Almost 2 years using the app
January 28, 2020

I installed the app, added a ton of great quality reviews & even had an issue installing a widget but the support agent (Shyrene D) was incredible! Can't recommend this app more!

Wiser Meats
Canada
Almost 2 years using the app
September 25, 2020

Fantástica, la atención al cliente es maravillosa. Los correos están muy bien diseñados y los clientes contestan sin problema. Me gusta poco a poco iremos escalando a mejor cuenta.

Pief Shop
Spain
Almost 2 years using the app
Yotpo replied October 1, 2020

Thank you for taking the time to leave a review. We're happy to hear you're enjoying Yotpo!

May 24, 2021

Je ne connais pas encore bien toutes les fonctionnalités de l'application, et l'utilise pour le moment pour les reviews. Très satisfaite du service clientèle, notamment avec le chat en ligne. Anne m'a aidé rapidement et a pu m'expliquer en détail les actions qu'elles a faites, en toute transparence.

Mr&MmeCAKE
Canada
Almost 2 years using the app
April 8, 2020

Love this app. By far the best review app I have tried. Great customer service as well. The app lets you collect reviews by sending customers emails a few days after placing their order.

Crystal Teeth
Netherlands
Almost 2 years using the app
Edited March 3, 2022

I used this app, I am happy with this, all good features and most preferable app. Step by step guidance and excellent support. Specially thanks to Reinier D. who has always been ready to assist me ever. Thanks, Budyy.

Pixies Gardens
United States
Almost 2 years using the app
November 7, 2016

Excellent and quite simply a necessity for every e-commerce business.

World Of Angus
Canada
Almost 2 years using the app