Reviews (7,170)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

July 22, 2021

Crazy fast, polite, and helpful customer service. Our store is only just starting and we are only using the review widget so far but I am very please from what I see!

Planet Legacy Give Shop
Canada
Almost 2 years using the app
October 19, 2022

Great support from Radley installing code to show the stars on my collection pages after I had tried and failed to get it sorted on my own.

KoaKoa Active
South Africa
Almost 2 years using the app
March 7, 2016

A must have app for any e-commerce business, we use Yotpo across all 4 of our stores.
GREAT APP!

Joujou Pty Ltd
Australia
Almost 2 years using the app
February 18, 2020

I had a question about Yotpo Reviews and being included in Google Snippets, the in app support is great and quick to respond.

KIALOA
United States
Almost 2 years using the app
Edited October 5, 2024

Arvin Solero was a great help and resolved the issues I was having. Thank you for the outstanding support

Mustard London
United Kingdom
Almost 2 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us

March 26, 2019

Yotpo was extremely helpful in helping me to interstate my review widget over to Shopify from godaddy. I am thankful for all the help and a smooth, transition to Shopify. Thank you to Grace as she was very helpful, responsive, and ensure my satisfaction every step of the way!

Soia Naturals
United States
Almost 2 years using the app
Yotpo replied March 27, 2019

Thanks for taking the time to leave such a nice review! We're glad we could help ensure a smooth transition to Shopify, and that you had a great experience with our team!

May 10, 2021

Really easy way to collect reviews. Quick to set up and simple to use. The support team are always helpful as well!

Charlie Miller Haircare
United Kingdom
Almost 2 years using the app
May 9, 2022

Kenn was a great help. in getting me all set up! I had trouble with the code and placed it in the wrong spots and he found it all and got it fixed quickly!

Communal Cowboy
United States
Almost 2 years using the app
December 21, 2022

I needed support collecting my reviews to one easy accessible page on my web shop and Nick S at Yotpo support chat did the job. Very helpful, quick and professional!!!
Michael
Lone Wolf Leather

Lone Wolf Leather
Sweden
Almost 2 years using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

July 19, 2022

Had some questions about the setup. James Edmar C was the guy and quickly fixed the problem within 20 seconds. Very good app and even better support!

RockYourTrade
Germany
Almost 2 years using the app