Reviews (7,178)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

January 28, 2020

I installed the app, added a ton of great quality reviews & even had an issue installing a widget but the support agent (Shyrene D) was incredible! Can't recommend this app more!

Wiser Meats
Canada
Almost 2 years using the app
September 25, 2020

Fantástica, la atención al cliente es maravillosa. Los correos están muy bien diseñados y los clientes contestan sin problema. Me gusta poco a poco iremos escalando a mejor cuenta.

Pief Shop
Spain
Almost 2 years using the app
Yotpo replied October 1, 2020

Thank you for taking the time to leave a review. We're happy to hear you're enjoying Yotpo!

May 24, 2021

Je ne connais pas encore bien toutes les fonctionnalités de l'application, et l'utilise pour le moment pour les reviews. Très satisfaite du service clientèle, notamment avec le chat en ligne. Anne m'a aidé rapidement et a pu m'expliquer en détail les actions qu'elles a faites, en toute transparence.

Mr&MmeCAKE
Canada
Almost 2 years using the app
April 8, 2020

Love this app. By far the best review app I have tried. Great customer service as well. The app lets you collect reviews by sending customers emails a few days after placing their order.

Crystal Teeth
Netherlands
Almost 2 years using the app
Edited March 3, 2022

I used this app, I am happy with this, all good features and most preferable app. Step by step guidance and excellent support. Specially thanks to Reinier D. who has always been ready to assist me ever. Thanks, Budyy.

Pixies Gardens
United States
Almost 2 years using the app
November 7, 2016

Excellent and quite simply a necessity for every e-commerce business.

World Of Angus
Canada
Almost 2 years using the app
January 24, 2021

Amazing assistance I love this app ! Previously left but a returning customer, had issues with installing the widget since I previously had it installed. Mary Ann was able to assist me promptly and did an amazing job. Would recommend for all business owners looking to expand trust and promote brand word of mouth !

She's FABB Boutique
United States
Almost 2 years using the app
Yotpo replied January 26, 2021

Thank you so much for such a glowing review! Happy to hear Mary Ann was able to help you set up and that everything is running smoothly.

September 11, 2019

I only just installed the app but so far so good. The customer service is speedy and superb. I had an issue and they were quick to respond and solve my problem.

HoMade Studio
United States
Almost 2 years using the app
Yotpo replied September 18, 2019

Thanks for the great review, HoMade Studio!

July 22, 2021

Crazy fast, polite, and helpful customer service. Our store is only just starting and we are only using the review widget so far but I am very please from what I see!

Planet Legacy Give Shop
Canada
Almost 2 years using the app
October 19, 2022

Great support from Radley installing code to show the stars on my collection pages after I had tried and failed to get it sorted on my own.

KoaKoa Active
South Africa
Almost 2 years using the app